Dynamic sales and marketing professional with proven track record, excelling in customer relationship building and advanced multitasking. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
14
14
years of professional experience
Work History
Sales Representative
Hilton Grand Vacations Club
Savannah
08.2024 - 08.2025
Conducted face-to-face presentations.
Established commonality and build rapport with prospective and/or current owners.
Articulated the benefit of traveling with Bluegreen Vacations/Hilton Grand Vacations.
Generated sales through initializing transactions and utilizing proper closing techniques.
EXECUTIVE SECRETARY
Corporación Iberoamericana De Negocios
Panama City
02.2016 - 10.2022
Handled confidential information in professional manner.
Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Contributed to company growth by actively participating in the development of strategic plans and initiatives.
Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
Optimized time management for executives through skilled coordination of tasks and priorities.
Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
Created and managed office systems to efficiently deal with documentation.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Coordinated events and worked on ad hoc projects. Wrote reports, executive summaries and newsletters.
Filed paperwork and organized computer-based information.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Promoted team productivity by keeping supplies organized and well-stocked.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
Assisted in preparation of financial reports, budgeting and forecasting for executive office.
SENIOR SALES AND MARKETING EXECUTIVE
Marriott Ownership Resorts, INC.
Panama City
02.2012 - 02.2016
Contribute to the success of the corporation in the Panama market as part of the Latin American division, through, of effectively utilizing sales techniques and processes to convert existing customers into potential buyers.
Develop good relationships with customers with the aim of maintaining a high degree of continuous satisfaction and thus achieve the development of future business opportunities (Referrals, additional sales).
Carry out product presentations and develop personalized proposals to satisfy the needs and preferences of trips of potential buyers.
Enhanced company brand image through effective public relations initiatives and media outreach strategies.
Boosted sales revenue by implementing strategic marketing campaigns and targeting key demographics.
Expanded market presence by identifying new business opportunities through in-depth industry research.
Collaborated with cross-functional teams for the successful launch of new products and services.
Championed innovative promotional events that captured consumer interest while generating substantial buzz within the industry sector.
Suggested innovative ideas to increase sales and improve customer experience.
Analyzed sales and marketing data for improved strategies.
Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
Evaluated market data to develop and create business strategies and marketing plans.
Utilized CRM software to track sales progression and communicate project needs.
Conducted market research to identify customer needs and preferences.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Implemented systems and procedures to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Achieved sales goals and service targets by cultivating and securing new customer relationships.