Hardworking and passionate candidate seeking to maintain professional position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
ESL assistant
Northeastern School District
01.2019 - 02.2019
Identified pupil needs and cooperated with other professional staff members in assessing and helping students resolve health, attitude and learning problems.
Evaluated and recorded various aspects of students' progress and reported information to parents.
Prepared lessons to reflect accommodations for differences in student learning styles.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Mentored and tutored individual students needing additional help.
Office assistant
Labor Temps Inc
06.2019 - 07.2019
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Created and maintained detailed records of all office activities.
Maintained and updated office records, both digital and physical.
Completed clerical tasks such as filing, copying, and distributing mail.
Case Specialist
BI Incorporated
09.2022 - Current
Conducted interviews and assessments for precise data to determined appropriate course of action required for each case.
Performed routine data entry or document management.
Responded to in-person and telephone requests for information from officers, participant and other involved parties.
Stayed up-to-date on regulations and training requirements to complete accurate and efficient work.
Scheduled follow-up and rescheduled appointments for case load.
Education
Bachelor of Arts - Psychology & Spanish
Goucher College
Towson, MD
05.2022
Skills
Strategic Planning
Microsoft Office
Front Office Management
Dedicated Team Player
Excel Spreadsheets
Schedule Management
Strong Interpersonal Skills
Customer Relationship Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Specialist
BI Incorporated
09.2022 - Current
Office assistant
Labor Temps Inc
06.2019 - 07.2019
ESL assistant
Northeastern School District
01.2019 - 02.2019
Bachelor of Arts - Psychology & Spanish
Goucher College
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