Nelisha Singh
Queens,NY
Summary
Highly motivated and results-oriented Clinical Educator with expertise in medical aesthetic devices. Proven track record of providing exceptional training and support to accounts in the aesthetics industry. Skilled in developing and delivering high-level training programs to drive product adoption and enhance customer satisfaction. Thrives on establishing and nurturing long-lasting relationships with client & customer base. Aspiring a leadership path to leverage knowledge and experience to contribute to the success of a progressive organization.
Overview
4
4
years of professional experience
Work History
Sr. Clinical Educator
Cartessa Aesthetics
10.2022 - Current
- Developed and facilitated training programs for healthcare professionals on new medical aesthetic devices and procedures
- Host trainings, demos, & symposiums highlighting safe and effective use of wide range of medical devices
ie. CO2 fractional resurfacing, RF microneedling, KTP/ALEX/YAG platform devices, plasma pen, intense
pulsed light (IPL), hydrafacial, EMS stimulation - Led virtual and in-person trainings, webinars, and presentations to educate clinical staff on best practices and evidence-based protocols
- Creating new initiatives and protocols for clinical staff and customers
- Collaborated with cross-functional teams to design and implement continuing education initiatives for staff and other customers
- Stay abreast of industry trends, competitor activities, and market developments to provide strategic insights and recommendations to internal teams
- Provide ongoing support and troubleshooting assistance to accounts to ensure smooth product integration and customer satisfaction
- Cover the North East and parts of Florida region, providing comprehensive assistance and support to accounts
- Onboarding new hires and shadowing peers to provide feedback and progress.
- Promoted to a "champion role" to help with the launch of our new device- Helix
Medical Aesthetician/Lead Phlebotomist/Certified Laser Technician
Imami Skin And Cosmetic Center
01.2020 - 08.2022
- Discussed procedures and treatment options with clients.
- Stocked treatment rooms with proper supplies.
- Recommended retail products for at-home use.
- Designed promotional materials and marketing campaigns that attracted new clientele while maintaining existing customer loyalty.
- Collaborated with surgeon to provide comprehensive care for patients undergoing cosmetic procedures or surgery.
- Operated all devices including ALEX/YAG/Co2 and Morpheus8.
- Assisted in liposuction and mini face lift procedures
- Provided pre, intra, and post-treatment patient education on all procedures and products purchased
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted venipuncture and other CT procedures.
Education
No Degree - Business Administration
FSCJ
Jacksonville, FLNo Degree - Aesthetics & Electrology
Beauty And Health Institute At Tampa, FL
12.2020
Skills
- Extensive clinical experience with medical aesthetic devices
- Strong written/verbal communication skills; ability to engage an audience in virtual training to large group settings
- Knowledge of medical terminology
- Excellent communication and
presentation skills - Willingness to travel
- Pharmacology
- Problem-Solving
- Task prioritization
- Teamwork & staff mentoring
- Customer Service
- Proficiency in Word, Powerpoint, and Excel
Personal Information
Title: Clinical Educator
Timeline
Sr. Clinical Educator
Cartessa Aesthetics
10.2022 - Current
Medical Aesthetician/Lead Phlebotomist/Certified Laser Technician
Imami Skin And Cosmetic Center
01.2020 - 08.2022
No Degree - Business Administration
FSCJ
No Degree - Aesthetics & Electrology
Beauty And Health Institute At Tampa, FL
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