Results-driven professional with focus on enhancing employee learning and performance. Known for developing innovative training programs that align with organizational goals. Dependable team collaborator with keen ability to adapt to evolving business needs. Expertise in curriculum development and performance evaluation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Production Print Specialist
IMPACT NETWORKING LLC
01.2023 - Current
Company Overview: Cyber Security, Managed IT, Marketing and Print Technology Company
Responsible for an annual sales quota of $3.960 M (or monthly sales quota of $330K)
Achieved 97% Year over Year 2023 with 55% Net New Business
New market for company
Development curriculum for all new hire and ongoing training
Coached new hire reps on the phone and in the field to focus on net new appointment setting
Monitored ratios of reps to help them see what was needed to achieve their goals
Sales and Development Manager
YOUNG SYSTEMS CORPORATION
01.2019 - 01.2020
Company Overview: Office Product and Network Technologies Company
Responsible for an annual sales quota of $1.2 M (or monthly sales quota of $105K)
Achieved 232% Year over Year 1st Quarter of 2020 with 87% Net New Business
Focused on the vertical market or Non-Profit, Healthcare, Logistics, Construction, Churches, Legal & Associations
Development curriculum for all new hire and ongoing training
Coached new hire reps to focus on activity to achieve quote by the end of their 1st quarter
Create a solid infrastructure to support company growth
Office Product and Network Technologies Company
Learning & Development Sales Manager
CAPITOL OFFICE SOLUTION ( Xerox Company)
01.2014 - 01.2018
Company Overview: A Regional Office Product and Network Technologies Company
Focus on Rep Productivity and Rep Retention
Responsible for an annual sales quota of $2.8M (or monthly sales quota of $240K) and 16 indirect reports
Conducted on-site training for sales reps and sales managers
Developed a mentor program to help new sales reps coming out of college
Resourced top reps to share best field practices
Tracked training success via CORE performance reports monthly
Focused on the L & D vertical market or Non-Profit, Government, Construction, Churches, Legal & Associations
New Hire Training Curriculum Development Curator Award and SMD Boot Camp Coach Award – Global Imaging Systems
Outstanding Achievement and Performance Awards Recipient for Lowest Turnover
Field Instructor
CANON USA
01.2004 - 01.2012
Company Overview: A Global Office Product and Network Technologies Company
Administered, coached and tracked progress of sales representatives and management teams
West coast lead instructor contributing to the implementation and design of a nationwide training program
Facilitated the documentation of projects, starting from initial planning through writing, editing, revising, and creating graphics, through final publishing of the Sales Foundation Program the cornerstone of the Canon training program
Conducted Sales, Product, Software and Technical training programs
Worked with Canon and Independent dealerships across the US and in Canada
Used Huthwaite’s Value Added Strategies, Accelerated Learning and other adult learning methodologies
Company Letter of Achievement for developing and delivering Sales Foundation Program and Outstanding Achievements Award Winner
A Global Office Product and Network Technologies Company
Education
Bachelor of Science - Business Management
University of Phoenix
Pasadena, CA
05-2004
Skills
Training delivery - In Peron / Online
Needs assessment
Coaching and mentoring
New employee training
Curriculum planning
Tech-Savvy
Product / sales development skills
Training program development / assessment
Teamwork and collaboration
Problem-solving
Attention to detail
Adaptability and flexibility
Effective communication
Certification
CompTIA Certification - CDIA
Buyers Approved Selling Excellence
Power Selling
Accelerated Learning Techniques
Leading Others and First Things First (Covey Training)
Huthwaite SPIN Selling and Making Major Sales
Challenger Sale
GAP Selling
Huthwaite Value Creation Strategies
Languages
Spanish
Limited Working
Timeline
Production Print Specialist
IMPACT NETWORKING LLC
01.2023 - Current
Sales and Development Manager
YOUNG SYSTEMS CORPORATION
01.2019 - 01.2020
Learning & Development Sales Manager
CAPITOL OFFICE SOLUTION ( Xerox Company)
01.2014 - 01.2018
Field Instructor
CANON USA
01.2004 - 01.2012
CompTIA Certification - CDIA
Buyers Approved Selling Excellence
Power Selling
Accelerated Learning Techniques
Leading Others and First Things First (Covey Training)
Huthwaite SPIN Selling and Making Major Sales
Challenger Sale
GAP Selling
Huthwaite Value Creation Strategies
Bachelor of Science - Business Management
University of Phoenix
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