Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nella Oliveira

Basking Ridge,NJ

Summary

Dynamic Account Manager with strong track record in client relations, market access, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Expert in reimbursement process within Buy and Bill environment, and Specialty Pharmacy with comprehensive understanding of prescription management, 340B, HUB and copay assistance programs. Well versed in negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.

Overview

24
24
years of professional experience

Work History

Key Account Manager

Octapharma USA
12.2021 - Current
  • Develop and maintain relationships with key external business partners who are part of the value chain for portfolio of products indicated within rare disease area of Neurology, Oncology/Hematology, Rheumatology and Immunology.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Consult and Educate Customer Purchasing Managers, Billing Managers and Infusion Center Managers on Reimbursement programs, Hub Services, and Formulary updates for Oncology, Neurology, Rheumatology and Immunology practices.
  • Collaborate with HUB provider to assist minimizing reimbursement barriers for patients and providers.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Analyze sales and customer data to identify trends and opportunities for increased profitability.
  • Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.

Specialty Account Manager

Kroger Specialty Pharmacy
07.2018 - 12.2021
  • Manage a diverse portfolio of accounts, tailoring strategies to meet each client''s unique goals and objectives, resulting in increased overall profitability.
  • Develop and execute sales strategy based upon opportunities and unmet needs within geography utilizing sales data and assessing current market situation. Urology, Oncology, Rheumatology and Hematology primarily
  • Observe strict data confidentiality procedures to protect patients' information.
  • Collaborate with several manufacturer’s Field Reimbursement Managers in order to ensure shared medical staff clearly understood access reimbursement process and Kroger SP services.
  • Work closely with FRMs, HUB program administrators and patients to ensure approval of prescriptions for Oncology and biologic medications.
  • Assisted Patients with HUB, copay assist and Low Income Subsidy programs.
  • Analyze Reimbursement and access issues and work closely with patient support and social work team.
  • Provide exceptional customer service when addressing patient inquiries about their reimbursements, resolving issues promptly and professionally.
  • Supervise Inside Sales Rep and provide guidance to ensure accurate and efficient processing of referral forms from physician offices.

Regional Sales Manager

PFSP Specialty Pharmacy
07.2016 - 05.2018
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
  • Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Metabolic Specialty Sales

Boehringer Ingelheim Pharmaceuticals
01.2010 - 06.2016
  • Established strong relationships with key industry players, positioning the company as a trusted partner within the market.
  • Achieved consistent growth in revenue by developing and executing targeted sales strategies for specialty products.
  • Collaborated with product development teams to provide valuable input on consumer preferences and industry trends.
  • Expanded market share through the successful launch of innovative product offerings within the specialty category.
  • Maintained up-to-date knowledge on industry developments, competitor activities, and market trends to inform strategic decision making.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Diabetes Care Specialist

Novo Nordisk
04.2008 - 09.2010
  • Launched Victoza and achieved top 15% National rank. Achieved 128% to goal and won several launch contests.
  • Collaborated with and provided education to multidisciplinary healthcare teams for comprehensive patient care, resulting in better compliance and adherence to therapy treatment
  • Managed sales portfolio effectively, prioritizing tasks to maximize revenue potential.

Senior Sales Consultant

Novartis Pharmaceuticals
01.2001 - 04.2008

· President’s club winner 2007, Member of District of the Year 2007

  • District Trainer 2007-2008 Responsible to rolling out sales initiatives to district members
  • Achieved exceptional sales results in 2007 accomplishing over 126% of goal finishing 6 out 56 in region
  • Launched three new products in 2007: Tekturna, Exforge, Exelon-Patch.
  • Hand-selected by senior management to serve as the sales territory lead with recognition of exemplary performance results and uncompromised dedication to teamwork.
  • Fostered goal-oriented environment with focus on account management and business strategies. Mentored new hires.
  • Provide weekly data analysis to district on sales trends.
  • District Product Trainer for new product launches Tekturna, Exforge, Exelon Patch
  • Launched Enablex. Calling on Urology practices, prospecting & developing key accounts within a new Specialty area for Novartis.
  • Achieved superior sales results in 2005, over 200% of goal. Finished 1 out of 37 in Region

Education

Bachelor of Science - Marketing Management

Rutgers University
Newark

Skills

  • Client Relationship Building
  • Business Development
  • Key Account Management
  • Data-driven decision-making
  • Cross-Functional Collaboration
  • Medicare knowledge
  • Healthcare Reimbursement
  • Medicaid Regulations
  • Denial Resolution
  • Excellent Communication
  • Issue Resolution
  • Claims Management

Accomplishments

Manager of the Year 2017

Presidents Club 2007

Enablex Launch Excellence trip 2005

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Key Account Manager

Octapharma USA
12.2021 - Current

Specialty Account Manager

Kroger Specialty Pharmacy
07.2018 - 12.2021

Regional Sales Manager

PFSP Specialty Pharmacy
07.2016 - 05.2018

Metabolic Specialty Sales

Boehringer Ingelheim Pharmaceuticals
01.2010 - 06.2016

Diabetes Care Specialist

Novo Nordisk
04.2008 - 09.2010

Senior Sales Consultant

Novartis Pharmaceuticals
01.2001 - 04.2008

Bachelor of Science - Marketing Management

Rutgers University
Nella Oliveira