Nella Tripicchio
West New York,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills in multiple company roles. Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering 18 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions, relationship building and daily operations management.
Overview
22
22
years of professional experience
Work History
Cheif Administrative Officer
Nybulbs Management
New York, New York
04.2002 - Current
- Developed and implemented policies, procedures, and practices to ensure efficient operations of the organization.
- Managed the day-to-day operations of the organization, including supervision of staff in collaboration with St. Patrick's Cathedral is running their tour department.
- Coordinated communication between internal departments to ensure accurate information flow throughout ourorganization, which included three small companies.
- Analyzed data to identify areas of improvement within the organization's operations or processes.
- Created an environment that fosters collaboration among team members while promoting a culture of accountability.
- Maintained relationships with external partners such as vendors, suppliers, contractors.
- Supervised administrative staff to ensure tasks were completed accurately and efficiently according to established timelines.
- Identified training needs among employees; organized seminars or workshops as required.
- Drafted correspondence on behalf of senior leadership; responded promptly to inquiries from customers or clients.
- Mentored individual staff members to enhance understanding of role within bigger picture of company operations, advising on approaches improving workplace outcomes.
- Oversaw operation of administrative services, finances, contract negotiation and fulfillment, customer service and marketing divisions.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Hired, trained and mentored 20 staff members to maximize productivity.
- Worked with utility companies to coordinate rebates for customers on facility conversions to LED lighting.
Education
Some College (No Degree) - Psychology
Iona College
New Rochelle, NYSkills
- Relationship Building
- Organizational Leadership
- Process Improvement
- Project Management
- Operations Management
- Team Oversight
- Strategic Planning
- Customer Service
- Organizational Development
- Business Administration
- Staff Management
- Resource Utilization
- Talent Recruitment
- Organizational Skills
- Client Relationship Building
- Approachable leader
- Problem-Solving
- Employee Coaching
- Sales Growth
- Client Engagement
- Client Relationship Management
- Written Communication
- Policies and Procedures
Timeline
Cheif Administrative Officer
Nybulbs Management
04.2002 - Current
Some College (No Degree) - Psychology
Iona College
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