Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shenella J. McBee

Kissimmee,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

12
12
years of professional experience

Work History

Cashier

Publix
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Home Attendant

Quality Family Care
05.2018 - 11.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.

Cashier/ Sales Associated

Walmart
02.2012 - 08.2015
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Mentored new team members on sales software system operation.
  • Reviewed new promotions and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.

Education

No Degree - Business Administration

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Payment Processing
  • Cash Register Operation
  • POS Systems
  • Product Recommendations
  • Customer Assistance
  • Customer Service
  • Cash Management
  • Written and Verbal Communication
  • Cash Drawer Balancing
  • Guest Inquiries

Timeline

Cashier

Publix
01.2023 - Current

Home Attendant

Quality Family Care
05.2018 - 11.2019

Cashier/ Sales Associated

Walmart
02.2012 - 08.2015

No Degree - Business Administration

Kingsborough Community College of The City University of New York

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Shenella J. McBee