Nelli Garibyan
Pharmaceutical Sales Representative
Burbank,CA
Summary
Entrepreneur-minded and growth-focused leader with extensive experience in managing overall sales, marketing, purchasing, HIPAA, and general healthcare operations across healthcare and pharmaceutical sectors. Skilled in rendering worthwhile recommendations for products to enhance customer engagement. Prudent at tracking and accomplishing organizational goals along with identifying sales patterns, setting aims, increasing company productivity, and resolving client complaints. Ability to effectively present and deliver sales presentations in accordance with all company policies, compliance standards, and regulatory requirements, while maintaining minimum performance objectives. Elite communicator; strengthening relationships with staff members, delivering continuous improvements, and steering optimum management of key tasks to attain sales goals. Versatile Managing Director with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Managing Director
Crown Dance Shoes
Pacoima, CA
01.2008 - 07.2023
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored and coordinated workflows to optimize resources.
Clinical Observer
LADMC Nursing
Los Angeles, CA
02.2023 - 06.2023
- Pursued all opportunities for learning by attending procedures, treatments and examinations.
- Prepared essays, reports and other documents detailing experiences for personal reference and classroom credit.
- Shadowed doctors professionals, watching work and making observations about tasks.
- Utilized records to maintain records of patient care and condition.
Project Coordinator
Providence Holy Cross Medical Center
Mission Hills, CA
08.2020 - 12.2020
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Photocopied, distributed and emailed documents to project managers.
- Wrote technical narratives to document processes and design changes.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
Pharmacy Technician/Patient Care Representative
Accredo Health (Medco) Hemophilia Health Services
Los Angeles, CA
08.2005 - 06.2008
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Pharmacy Technician
Arden Medical Pharmacy
Glendale, CA
01.2002 - 05.2003
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Administrative Assistant
NASA
Pasadena, CA
03.2001 - 02.2003
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
Pharmacy Technician/Patient Care Representative
Children’s Hospital, Los Angeles
Los Angeles, CA
07.1999 - 08.2001
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Bachelor of Science - Health Administration
08.2017 - 12.2020
- Professional Development: National Society of Leadership & Success
Associate of Science -
02.2015 - 06.2017
Skills
Virtualization
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Documented and resolved product development which led to optimization of product development
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
Member – National Society of Leadership & Success, California State University, Northridge
Member – American Public Health Association
Certification
California Board Certified Pharmacy Technician
Timeline
Clinical Observer - LADMC Nursing
02.2023 - 06.2023
Project Coordinator - Providence Holy Cross Medical Center
08.2020 - 12.2020
California State University - Northridge - Bachelor of Science, Health Administration
08.2017 - 12.2020
Los Angeles Valley College - Associate of Science,
02.2015 - 06.2017
Managing Director - Crown Dance Shoes
01.2008 - 07.2023
Pharmacy Technician/Patient Care Representative - Accredo Health (Medco) Hemophilia Health Services
08.2005 - 06.2008
Pharmacy Technician - Arden Medical Pharmacy
01.2002 - 05.2003
Administrative Assistant - NASA
03.2001 - 02.2003
Pharmacy Technician/Patient Care Representative - Children’s Hospital, Los Angeles
07.1999 - 08.2001
California Board Certified Pharmacy Technician
01-1999
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