Nellie Carothers-Jones

Work History

Human Resources University Assistant (Part-Time)

Western Connecticut State University

Danbury, CT

09.2019 - 12.2022

Managed high volume adjunct contract process from appointment form to electronic distribution/approval, and responsible for onboarding of all new adjunct hires.
Processed all CT State Dual Employment & Employee Compensation Request forms.
Enrolled adjuncts in mandatory training; Processed paperwork; Collected reviews; Distributed mail; Managed files; Answered phone and assisted employees.

Secretary (Part-Time)

CT BRS (Via AR Mazzotta Employment Specialists)

Danbury, CT

01.2019 - 06.2019

Scheduled consumer appointments; Handled set-up/maintenance of electronic & paper files; Followed-up with doctors and therapists to expedite transfer of medical records.
Supported 3 vocational counselors by answering phones, scanning documents, opening/distributing mail, generating letters, correspondence & reports, ordering supplies & calendar maintenance.

Secretary (Part-Time)

WCSU (Via AR Mazzotta Employment Specialists)

Danbury, CT

01.2018 - 11.2018

Supported Theatre & CS Departments by requesting building access & parking permits for faculty & students; Completed Faculty Workload & Part-Time Adjunct Workbooks; Collected Syllabi from Faculty/Adjuncts; Entered student permissions & assigned advisors in “Native Banner”; Submitted maintenance work-orders.
Assisted Music Department by helping potential and current students with audition questions, scheduling, and appointments with Chair.
Processed paperwork, distributed mail, answered phone, managed files, ordered office supplies and other assignments as needed for Theatre, CS & Music Department.

Sales Administrative Assistant (Part-Time)

SONICS & MATERIALS, INC

Newtown, CT

11.2015 - 07.2017

Printed packing lists and acknowledgments; Generated and distributed sales reports; Entered orders in Profit Key; Confirmed acknowledgements and invoices via VWR Web Portal; Typed occasional quotes; Provided general support to Sales Team.
Processed repairs by determining warranty status, entering in Profit Key, updating Access database and communicating with customers regarding repair status.
Filled in for receptionist by answering phones, emailing acknowledgements and invoices to customers, sending outgoing mail, and filing.
Provided back-up support for the Shipping Administrator by handling international FedEx, DHL & freight forwarder shipments, as well as processing credit cards.

Clerk Typist (Part-Time)

WCSU (Via AR Mazzotta Employment Specialists)

Danbury, CT

10.2013 - 06.2014

Produced ID Cards and issued access codes and keys to new students and employees; Greeted and directed visitors; Answered phone inquiries; Performed record keeping; Other duties as needed.
Assisted in ongoing filing project and was in charge of updating and revamping department's 22 section Employee Manual.

Career Pause

Stepped Away From Workforce To Raise Family

01.2005 - 09.2013

Owner

AT-YOUR-SERVICE, Virtual Assistant

Newtown, CT

01.2004 - 12.2004

I started a Virtual Outsourcing company designed to provide business services to clients on a project-by-project basis, communicating via email, fax or mail.

Human Resource Administrator

COUNTRY HOME BAKERS, INC

Shelton, CT

07.2000 - 12.2003

Recruitment: participated in all stages of recruitment process for corporate headquarters to include: position descriptions, job postings, applicant correspondence, writing/placing ads, interviews, reference checks, verbal and written offers.
Onboarding: worked with new hires to ensure start dates, set-up pre-employment physicals, wrote new hire announcements, distributed/processed new hire paperwork, ordered business cards, ensured equipment availability.
Responsible for various HR procedures & projects: compensation analyses (using Watson Wyatt data), service awards, tuition reimbursements, policy revisions, EEOC report, operator calls, internet research, PowerPoint presentations, supervision of the mailroom, compiled data for Statement of Financial Affairs (Chapter 11 document).

Human Resource Assistant

SCIENTECH NES, INC

Danbury, CT

03.1999 - 07.2000

Data entry into Ceridian Encore HRIS; Conducted bi-weekly payroll audits; Assisted with recruiting (placed ads, posted jobs online, conducted reference checks, ensured all new hire paperwork was returned); Handled tuition reimbursements; Received unemployment claims; Processed monthly reports & new hire reporting; Conducted employment verifications; Maintained files; Answered phones and distributed mail.

Administrative Assistant

Temporary Employment

, Connecticut

02.1997 - 03.1999

Provided temporary administrative assistance at the following companies: People's Choice TV Corp. (HR Dept.); CIGNA Healthcare; The William Carter Co.; Vitramon/Vishay; Conair Corporation (HR Dept. 1+ years); TIG Reinsurance.

Assistant Manager

BEST FRIENDS PET RESORTS & SALONS

Norwalk, CT

09.1996 - 01.1997

Supervised and oversaw all aspects of operation and assisted with interviewing, screening and hiring of applicants for grand opening of facility.

Customer Service Representative

TODD HOLSON, INC (now Dba SureSource)

Wilton, CT

09.1994 - 07.1996

Responded to heavy inbound telephone calls regarding product knowledge, technical information and orders for over 15 companies; Handled all phases of order processing.

Summary

Overview

Work History

Human Resources University Assistant (Part-Time)

Secretary (Part-Time)

Secretary (Part-Time)

Sales Administrative Assistant (Part-Time)

Clerk Typist (Part-Time)

Career Pause

Owner

Human Resource Administrator

Human Resource Assistant

Administrative Assistant

Assistant Manager

Customer Service Representative

Education

Bachelor of Science - Business Management

Skills

Timeline

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