Nellie Harralson
Riverside,CA
Summary
Efficient Fast Food Worker known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and food preparation with focus on maintaining cleanliness and orderliness in fast-paced environments. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
As well as I currently work at a warehouse so I am good with heavier lifting if needed
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
Canes Chicken Fingers
Riverside
12.2024 - Current
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customer inquiries regarding store policies and procedures.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Offered customers carry-out service at completion of transaction.
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
- Adapted to changing routes or schedules as required by the employer.
- Identified opportunities for process improvements within the department.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Hosted
- Put together drinks/ orders / desserts
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Greeted customers upon entering the store with friendly demeanor.
- Developed positive customer relationships through friendly greeting and excellent service.
Warehouse Worker
UPS
Riverside, CA
06.2024 - 12.2024
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Team Member
Chick-fil-A
Riverside, CA
05.2022 - 02.2024
- Identified opportunities for process improvements within the department.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Hosted
- Put together drinks/ orders / desserts
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Greeted customers upon entering the store with friendly demeanor.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
High School Diploma -
Polytechnic High School
Riverside, CA05-2023
Skills
- Heavy Equipment Operation
- Quality Control
- Shipping and receiving
- Operations Support
- Order Preparation
- Loading and unloading
- Health and Safety Regulations
- Safety Training
- Cleaning and Organizing
- Customer Service
- Safe Food Handling
- POS operation
- Conversant in Spanish
- Reliable and punctual
- Cleaning and sanitation
- Money Handling
Timeline
Fast Food Crew Member
Canes Chicken Fingers
12.2024 - Current
Warehouse Worker
UPS
06.2024 - 12.2024
Team Member
Chick-fil-A
05.2022 - 02.2024
High School Diploma -
Polytechnic High School