Nellie Kleeh
La Mirada
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Administrative Clerk Human Resources
City of La Mirada
2021.08 - Current
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Entered data into system and updated employee contacts with information to keep records current.
- Created welcoming environment for employees by greeting and assisting, as well as quickly responding to employee inquiries and needs.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Contributed to project success by providing administrative support to various teams as needed.
- Arranged meetings and appointments and updated records to assist management.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Supported auditors by efficiently compiling requested documentation.
- Boosted department efficiency with timely completion of assigned tasks.
- Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
Department Secretary
City of La Mirada
2020.01 - 2021.08
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced interdepartmental communication by scheduling and coordinating meetings, conferences, and events.
- Received, sorted, and distributed correspondence to staff members.
- Assisted in budget development by tracking expenses, processing invoices, and monitoring spending trends within the department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Prepared and proofread documentation, spreadsheets, and presentations for department use.
- Demonstrated adaptability during times of change or increased workload by managing shifting priorities without sacrificing the quality of work produced.
- Maintained digital and physical filing systems.
- Elevated overall customer satisfaction levels through prompt response times when addressing inquiries from both internal colleagues and external stakeholders alike.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Clerk I
City of Santa Fe Springs
2016.12 - 2020.02
- Input data and processed system change to generate accurate reports.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Edited and proofread documents for accuracy and completeness.
Records Specialist I
City of Downey
2015.09 - 2016.12
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Maintained and updated records through dedicated digital database.
- Redacted information as requested when faced with potential privacy violations.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Assisted with typing, data entry, and answering incoming calls as required.
Education
Associate of Arts - Human Resources Management
Cerritos College
Norwalk, CAAssociate of Arts - Business Administration
Cerritos College
Norwalk, CA05.2023
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Customer follow-up
- Filing systems
- Spreadsheets Management
- Supply Ordering
- Scheduling and calendar management
- Teamwork and Collaboration
Timeline
Administrative Clerk Human Resources
City of La Mirada
2021.08 - Current
Department Secretary
City of La Mirada
2020.01 - 2021.08
Administrative Clerk I
City of Santa Fe Springs
2016.12 - 2020.02
Records Specialist I
City of Downey
2015.09 - 2016.12
Associate of Arts - Human Resources Management
Cerritos College
Associate of Arts - Business Administration
Cerritos College
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