Nellie Ortega
Albuquerque
Summary
Bilingual Spanish–English Doctor of Nursing Practice–Family Nurse Practitioner candidate, graduating May 2026. Extensive clinical experience in primary care across adult, pediatric, and geriatric populations, with focused training in the management of complex, chronically ill patients in underserved and rural communities. Completed diverse clinical rotations in safety-net and community-based settings, emphasizing preventive care, chronic disease management, and care coordination. DNP scholarly project centered on quality improvement and EHR-driven workflow optimization to improve population health outcomes. Committed to delivering culturally responsive, value-based care for high-risk and medically complex populations.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Giving Home Health Care
Albuquerque, New Mexico
05.2023 - Current
- The Home Health RN provides skilled nursing care to patients in their homes by completing comprehensive assessments, developing and implementing individualized care plans, coordinating services with the interdisciplinary team, and educating patients/families to support safe and effective care at home. Ensures compliance with agency policies, NM Board of Nursing standards, and CMS/Medicare guidelines.
- Performed skilled nursing assessments and delivered in-home care for medically complex patients.
- Managed medication reconciliation, symptom monitoring, wound care, and chronic disease education.
- Coordinated interdisciplinary care and communicated clinical changes promptly to providers.
Outpatient Registered Nurse/ Charge Relief Nurse
Presbyterian Hospital
Albuquerque, New Mexico
10.2022 - Current
- Assess, treat, and care for patients in the ambulatory care setting with a focus on patient-centered care.
- Manage the provider in-basket, including reviewing labs, relaying diagnostic results, coordinating follow-up, and addressing patient inquiries in a timely and clinically appropriate manner.
- Accountable for managing and performing nurse visit schedule for covid vaccines, pediatric vaccinations, depo shot, medication administration, weight check, etc.
- Maximize efficiency by providing anticipatory guidance and health education regarding specific illnesses, abstinence among teenagers, pregnancy prevention, and STDs during well and sick child visits.
- Triage patients via phone and electronic messages, assessing symptoms and directing care based on clinical urgency and provider protocols.
- Process and submit prior authorizations for medications, imaging, and procedures, ensuring compliance with insurance requirements.
- Initiate and maintain various patient treatments including respiratory therapies, ear irrigation, cath placement, suture removal, and all other patient procedures.
Registered Nurse
University of New Mexico Hospital Young Children’s Health Center
Albuquerque, New Mexico
11.2021 - 09.2022
- Provided comprehensive care to the underserved and refugee population with diverse cultures to overcome barriers in obtaining healthcare.
- Assessed patient immunization history, identified gaps in their immunizations, educated patient and family on the importance of vaccines to prevent disease.
- Performed immunization administration and phlebotomy for infants-23 years of age.
- Mixed allergen immunotherapy serum and administer allergen immunotherapy injections to patients.
- Collaborated with the Allergist by implementing allergy treatment plan as well as developing individualized patient and family education about diagnosis, medications, and treatments.
- Collaborated with providers and nursing staff to develop individualized care plans for patients, including those with chronic illnesses.
- Actively participated as a member of a collaborative and multi-disciplinary team in fast paced pediatric clinic to provide efficient and effective care.
Patient Care Technician CCU/CVICU
Heart Hospital of New Mexico
Albuquerque, New Mexico
07.2020 - 10.2021
- Collaborated with staff to provide medical interpretation services including preparing exam room for patients, assisting patient with ambulation post-surgery and monitoring health conditions of diverse patients.
- Accountable for taking and recording temperature, blood pressure, pulse, respiration rates as well as food and fluid intake and output.
- Built morale by maintaining long-term, quality relationship with patients through the healthcare system to effectively communicate every important aspect of the health care.
- Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Caregiver/Med Tech
Retreat at Oxbow
Albuquerque, New Mexico
08.2019 - 07.2020
- Achieved healthcare goals by following care plans, home regulations, and ensuring safety practices are performed daily.
- Administered resident medications according to the Continuing Care’s policies and procedures without significant errors.
- Utilized strategic planning to schedule and coordinate patient transportation for doctor appointments, physical therapy, and other medical procedures/treatments.
- Provided direct patient care such as bathing, dressing, feeding and other daily living activities while building a trusted care.
- Accountable for recording patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.
- Established and maintained long-term, quality relationships with relatives of patients by effectively communicating every important aspect of the health care.
Education
Doctor of Nursing Practice - Family Nurse Practitioner
University of New Mexico
Albuquerque, New Mexico05-2026
Bachelor of Science - Nursing
Brookline College
Albuquerque, New Mexico12.2020
Associate of Arts - Liberal Arts
Central New Mexico Community College
Albuquerque, New Mexico08.2018
Associate of Applied Science - Integrated Studies
Central New Mexico Community College
Albuquerque, New Mexico04.2018
Associate of Arts - Pre-Health Sciences
Central New Mexico Community College
Albuquerque, New Mexico04.2018
Associate of Arts - General Studies
Central New Mexico Community College
Albuquerque, New Mexico04.2018
Diploma - Spanish Qualified Medical Interpreter
Bridging the Gap Medical Interpreter
07.2012
Skills
- Interdisciplinary Collaboration
- Cross Cultural Care
- Patient Advocacy
- Strategic Planning
- Epic, Cerner and ECW Documentation
- Complex Problem Solving
- Analytical and Critical Thinking
- Patient Assessments/Evaluations
- Bilingual in Spanish/English
- Hands-on experience in interpretation, translation, and communication of medical information in a clinical setting
Timeline
Registered Nurse
Giving Home Health Care
05.2023 - Current
Outpatient Registered Nurse/ Charge Relief Nurse
Presbyterian Hospital
10.2022 - Current
Registered Nurse
University of New Mexico Hospital Young Children’s Health Center
11.2021 - 09.2022
Patient Care Technician CCU/CVICU
Heart Hospital of New Mexico
07.2020 - 10.2021
Caregiver/Med Tech
Retreat at Oxbow
08.2019 - 07.2020
Bachelor of Science - Nursing
Brookline College
Associate of Arts - Liberal Arts
Central New Mexico Community College
Associate of Applied Science - Integrated Studies
Central New Mexico Community College
Associate of Arts - Pre-Health Sciences
Central New Mexico Community College
Associate of Arts - General Studies
Central New Mexico Community College
Diploma - Spanish Qualified Medical Interpreter
Bridging the Gap Medical Interpreter
Doctor of Nursing Practice - Family Nurse Practitioner
University of New Mexico