Nellie Pickering

New Britain,CT

Summary

Versatile and customer-focused sales associate with experience in retail environments, providing exceptional service and maintaining organized store operations. Demonstrated ability to collaborate effectively with team members to achieve sales objectives and enhance customer relationships. Strong leadership and communication skills, complemented by training in conflict resolution and time management. Currently pursuing high school education while actively gaining employability skills through hands-on experiences. Willing to relocate: Anywhere

Overview

Certification

year of professional experience

Work History

Starbucks Barista

Target

Southington, CT

05.2025 - 10.2025

Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
Managed cash transactions accurately and efficiently while upholding cash handling procedures
Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management

Sales Associate

Gap Inc.

New Britain, CT

11.2024 - 02.2025

Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
Maintained a clean and organized store environment, ensuring merchandise was properly displayed
Collaborated with team members to achieve overall store objectives and improve sales performance
Assisted in inventory management by conducting regular stock checks and restocking shelves as needed
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques

Summer Youth Employment Program Participant

Our Piece of the Pie, Inc.

Hartford, CT

07.2024 - 08.2024

Gaining employability skills
Applying work readiness training at nonprofit organizations and partnering employers

Education

High school or equivalent - undefined

E. C. Goodwin Technical High School