Summary
Overview
Work History
Education
Languages
Timeline
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Nellie Valsaint

Telemarketing
Winter Park,FL

Summary

Diligent Desired Position with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.

Overview

4
4
years of professional experience

Work History

Driver

Lyft
01.2021 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Retention Specialist

TRUIST
04.2023 - 10.2023
  • Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
  • Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
  • Negotiated contract renewals, securing continued business partnerships with satisfied clients.
  • Built constructive customer relationships to improve loyalty and recommendations.

Customer Service Representative

Bluegreen Corporation
01.2022 - 03.2023

Education

Associates In Art - Art

Valencia College
Orlando, FL
01.2006

Languages

Spanish
Professional Working

Timeline

Retention Specialist

TRUIST
04.2023 - 10.2023

Customer Service Representative

Bluegreen Corporation
01.2022 - 03.2023

Driver

Lyft
01.2021 - 10.2024

Associates In Art - Art

Valencia College

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Nellie ValsaintTelemarketing