Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nellie Wagstaff

Brigham City,UT

Summary

Dynamic professional with extensive experience in billing management and accounts reconciliation at Dave R Grant Hay. Proven track record in enhancing customer satisfaction through effective communication and problem-solving. Skilled in financial reporting and vendor relations, consistently ensuring timely payments and efficient workflows. Committed to delivering exceptional results and fostering strong relationships. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented, I can manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service, and team collaboration. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Shop Manager

Dave R Grant Hay
Ogden , Utah
06.2017 - Current
  • Calculated billing charges, prepared and submitted claims to insurance companies.
  • Executed account updates and noted account information in company data systems.
  • Answered customer inquiries regarding billings, payments, account status.
  • Provided support to other departments within the organization as needed.
  • Completed day-to-day duties accurately and efficiently.
  • Reconciled codes against services rendered.
  • Developed strong professional rapport with vendors and clients.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Developed financial reports detailing accounts receivable aging status.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.

Secretary/bill Reconcilations

Francis Trucking INC
Brigham, Utah
01.2016 - 06.2017
  • Organized and maintained documents, files and records.
  • Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
  • Data entry for registration and permits.
  • Processed invoices for work performed for outside customers.
  • Enter billing information for invoices sent to customers, and enter driver pay.
  • Reconcile billing statements, and match up the payments.

Frieght Reconciliation

Codale Electric Supply Inc.
Salt Lake City, Utah
05.2013 - 01.2016
  • Handle accounts payable and bookkeeping responsibilities.
  • Bill multiple freight charges to existing freight customers.
  • Manage workflows to maintain maximum efficiency.
  • Coordinate with freight companies to ensure timely payments.

Education

GED -

Sandia High School
New Mexico

Skills

  • Billing management
  • Accounts reconciliation
  • Financial reporting
  • Data entry
  • Customer service
  • Vendor relations
  • Workflow management
  • Invoice processing
  • Payment tracking
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Decision-making
  • Relationship building
  • Customer relationship management
  • Business intelligence
  • Employee relations
  • Data analysis

Timeline

Shop Manager

Dave R Grant Hay
06.2017 - Current

Secretary/bill Reconcilations

Francis Trucking INC
01.2016 - 06.2017

Frieght Reconciliation

Codale Electric Supply Inc.
05.2013 - 01.2016

GED -

Sandia High School
Nellie Wagstaff