Over ten years of customer services in various fields providing serving as a retail cashier, professional caregiver, and medical Assistant.
Hi, I’m
NELLIE WILLIS
Health Care
LAFAYETTE,LOUISIANA
Summary
Overview
8
years of professional experience
Work History
We Care Home Health
Caregiver Special Needs Assistant
07.2019 - 12.2019
Job overview
- Engaged with varying diagnoses to aid with activities, chores, and community outings
- Cleaned and organized living areas, sanitized surfaces to maintain housekeeping standards
- Assisted with household projects to improve client's environment, such as cleaning out closets and organizing personal belongings
- Prepared foods for self and assisted feedings and assisted with more complicated cooked meals
- Maintained client's daily routines of activities, such as walking, exercising, and general hygiene
- Provided physical and emotional support to patients and families, even patients pronounced terminal
- Followed agency policy and procedures in administering care to clients
- Cooked meals based on nutritional requirements and special diets
- Transported clients to doctor's office and grocery stores
- Maintained safe and clean patient environment
- Provided client's family members with training on bedside care.
McDonalds
McDonalds Cashier
01.2013 - 12.2015
Job overview
- Open and closed cash drawer daily, identifying total discrepancies, and resolving problems
- Monitored customer flow and adopted cashier assignments to minimize wait times
- Listened to customers' complaints, resolving most issues, and escalating complex concerns to assistant manager for resolution
- Maintained adequate cash and change on hand for cashiers.
KOHLS
KOHLS STORE SALES ASSOCIATE
05.2012 - 10.2012
Job overview
- Restocked front lanes and displays, following established merchandising procedures and standards
- Used POS system to scan customers' purchases, calculate prices, and process transactions
- Provided accurate information to help customers quickly navigate the store and acquire items for purchase
- Assisted with store recovery to maintain a clean and organized sales floor throughout the shift.
Education
University Overview
- Church Point High School - Church Point, Louisiana
- Acadian Area Career College - Completion of EKG Technology course
- Infinity College, Completion of Phlebotomy Course, EKG Technology
Skills
- Familiar with Traveling to multiple clients
- Meal preparation
- Feeding assistance
- Personal hygiene support
- Monitoring vital signs
- Keep living area organize and clean
- Administering medication
- Perform specimen collections
- Maintain dialog patient information
- Collect patient information demographics
References
References
Available upon requestTimeline
Caregiver Special Needs Assistant
We Care Home Health
07.2019 - 12.2019
McDonalds Cashier
McDonalds
01.2013 - 12.2015
KOHLS STORE SALES ASSOCIATE
KOHLS
05.2012 - 10.2012