Nellisa Keene
Altamonte Springs,Florida
Summary
Dedicated Direct Support Professional with experience at Devereux Advanced Behavioral Health, skilled in crisis intervention and compassionate caregiving. Successfully enhanced client independence through tailored ABA strategies and effective communication techniques. Proven ability to maintain safety and promote emotional well-being, ensuring a supportive environment for individuals with diverse needs.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Devereux Advanced Behavioural Health
12.2024 - Current
- Assisted children with daily living skills such as toileting, dressing, and feeding for increased independence.
- Updated parents and caregivers on client progress to visualize client trajectory.
- Trained caregivers in ABA strategies to promote consistency and generalization of skills across settings.
- Implemented crisis intervention techniques when necessary to ensure the safety of clients, staff, and families.
- Handled clients safely and appropriately to minimize risk of physical injury.
- Enhanced communication skills for clients with autism through the use of visual aids and social stories.
- Attended training to acquire and maintain technical knowledge.
- Conducted functional behavior assessments to identify triggers and develop effective intervention strategies.
- Supported clients during community outings by providing guidance in navigating unfamiliar environments and applying newly acquired skills.
Direct Care Professional
Aspire Health Partners
12.2022 - 02.2024
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Provided reliable transportation for clients to appointments, community events, and recreational activities.
- Kept clients engaged in social networks and communities for personal health and growth.
Behavioral Health Technician
Florida Medical Center Hospital
12.2014 - 02.2018
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Education
Diploma - HEALTH AND HUMAN SERVICE
Herzing University
Orlando, FL06-2025
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Compassionate caregiving
- Behavioral management
- Housekeeping tasks
- Health and safety requirements
- Direct patient care
- Appointment scheduling
- Patient care
- Disability awareness
Languages
English
Full Professional
Timeline
Direct Support Professional
Devereux Advanced Behavioural Health
12.2024 - Current
Direct Care Professional
Aspire Health Partners
12.2022 - 02.2024
Behavioral Health Technician
Florida Medical Center Hospital
12.2014 - 02.2018
Diploma - HEALTH AND HUMAN SERVICE
Herzing University
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