Nelly Altamirano
Bayonne,USA
Summary
Experienced professional seeking a challenging role to utilize current skills and develop new ones. Dedicated to contributing to a dynamic team within a company that values hard work and dedication. Enthusiastic about continuous learning and taking on new challenges to expand professional horizons. Committed to delivering results and exceeding expectations in the next chapter of my career journey.
Overview
26
26
years of professional experience
Work History
Veterinary Assistant
Encore Vet Group LLC
Brooklyn, NY
12.2023 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Facilitated efficient inventory management through regular stock checks, supplies, and organizing storage areas.
Cashier/Customer Service
Wholesome Bites
Brooklyn, NY
09.2021 - 05.2024
- Greeted customers entering the store to understand what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientele.
- Responsible for collecting payments by accepting cash, check or charge cards.
- Balance cash drawer by counting cash at the beginning and end of the shift.
- Investigated and resolved customer Inquires and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Waitress/Server
The Chocolate Room
Brooklyn, NY
05.2019 - 08.2021
- Invited customers into the restaurant in a friendly manner and seated them at appropriate tables.
- Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- Recommended perfect beer and meal pairings according to customer tastes and fish of the day.
Food Server/Bartender
Punta Cana Restaurant
Brooklyn, NY
02.2015 - 03.2016
- Provide friendly and efficient customer service.
- Answer customer questions and provide information workflow and customer service.
- Work as part of a team, helping coworkers to improve workflow and customer service.
- Followed corporate guidelines to ensure sale goals and quotas were maintain and surpassed.
Administrative Assistant
ANDRES RUIZ & ASSOCIATES
Venezuela
10.1999 - 01.2004
- Type letters and managed correspondence.
- Draft invoices, reports and vendor payments.
- Managed financial statements and organized data for executives.
- Provide exceptional clerical support senior staff.
Education
Intermediate School Education - Medical Assistant
ALLEN SCHOOL OF HEALTH SCIENCES
Brooklyn, NY04.2019
Doctor of Veterinary Medicine Degree - Veterinary Medicine
LA UNIVERSIDAD DEL ZULIA
03.2014
Skills
- Fast learner
- Attention to detail
- Adaptability
- Teamwork
- Work Ethic
- Time Management
Languages
English - Intermediate
Spanish - Expert
CUST
Authorized to work in the US for any employer
Timeline
Veterinary Assistant
Encore Vet Group LLC
12.2023 - Current
Cashier/Customer Service
Wholesome Bites
09.2021 - 05.2024
Waitress/Server
The Chocolate Room
05.2019 - 08.2021
Food Server/Bartender
Punta Cana Restaurant
02.2015 - 03.2016
Administrative Assistant
ANDRES RUIZ & ASSOCIATES
10.1999 - 01.2004
Intermediate School Education - Medical Assistant
ALLEN SCHOOL OF HEALTH SCIENCES
Doctor of Veterinary Medicine Degree - Veterinary Medicine
LA UNIVERSIDAD DEL ZULIA