Nelly Arellano
Waukegan,IL
Summary
Office assistant with experience in efficiently completing and coordinating administrative operational tasks; avid learner able to adapt and leverage new technologies and systems. Challenge seeker and ambitious to try new things and learn. I am able to prioritize and multitask to achieve project goals. Complex problem solving, time management and prioritization skills are qualities that I obtain and are crucial to meet administrative needs. I am also organized and diligent with sincere commitment to exceptional customer service and teamwork.
Overview
4
4
years of professional experience
Work History
Installation Assistant & Accounts Receivable
R.H. Witt Heating and Cooling
03.2022 - Current
- Met all responsibilities of an accounts receivable clerk, including creating a detailed sales report, maintaining accurate cash receipts, collecting and depositing payments, and billing customers.
- Gave consistent and friendly service that resulted in greater customer retention.
- Maintained detailed knowledge of company policies and procedures, resulting in an increase in accuracy and efficiency of company operations.
- Assisted the installation department, worked with contractors, scheduled customers, managed sales, created sales reports, and gathered customer feedback.
- Responsible for bi-weekly payroll.
Dispatcher
ASH PALLET MANAGEMENT, INC
03.2021 - 03.2022
- Coordinated, scheduled and dispatched company drivers
- Responsible for tracking company trailers and trucks
- Managed 15 Class A drivers for 12+ hours
- Communicated with customers and company managers about freight details, delivery, pick-up times, and special handling requests.
- Planned pre-determined routes and accommodated route changes if needed.
- Prepared freight bills/invoices and dispatch documents.
- Maintained a record of dispatch calls, driver calls, driver route changes, as well as delivery and pick up times.
- Reviewed drivers logs, dispatch calls, and arrival times.
- Monitored truck and trailer repair.
- Overlooked maintenance department
- Responsible for the driver hiring process
- Quick problem solving and decision making.
Recruiter Coordinator
The Xcel Group
11.2020 - 03.2021
- Generated specific candidate pool for career opportunities through strategic placements, advertisements, evaluation of applicant credentials, conducting initial interviews, and pre-screening assessment
- Maintained in-depth understanding of industrial trends and hiring desires.
Education
Waukegan High School
Waukegan, IL06.2018
Skills
- Excel
- Microsoft office
- Data Entry
- Outlook
- Word
- Scheduling
- Customer service
- Communication skills
- Bilingual
- Payroll
- Reports
Timeline
Installation Assistant & Accounts Receivable
R.H. Witt Heating and Cooling
03.2022 - Current
Dispatcher
ASH PALLET MANAGEMENT, INC
03.2021 - 03.2022
Recruiter Coordinator
The Xcel Group
11.2020 - 03.2021
Waukegan High School
Similar Profiles
Arnulfo (AJ) RodriguezArnulfo (AJ) Rodriguez
HVAC Technician/Installer/Comfort Advisor (sales) at The Fix It Guys Heating and CoolingHVAC Technician/Installer/Comfort Advisor (sales) at The Fix It Guys Heating and Cooling
Yairo ToribioYairo Toribio
Air Conditioning Technician at K&A Heating and Cooling LLCAir Conditioning Technician at K&A Heating and Cooling LLC
Jaci HaglerJaci Hagler
Receptionist at Hagler Heating & CoolingReceptionist at Hagler Heating & Cooling