Nelly Cardoza-Chiapco

• Screen bedside inpatient and observation patients for Federal, State, County Indigent, or other types of eligibility funding for healthcare services including Sponsorship
• Screen in person or by phone Emergency Room patients for Federal, State, County Indigent, or other types of eligibility funding for healthcare services including Sponsorship
• Complete and file the appropriate application for Federal, State, County Indigent, or other types of eligibility funding for healthcare services
• Submit appropriate sponsorship referral if applicable
• Gather and submit all supporting documentation needed for the appropriate program
• Monitor account until a determination has been made
• File the appropriate hearing if needed
• Communicate on a regular basis with patients, hospital staff or upper management
• Provide technical assistance on agency issues, services, and programs
• Monitor accounts to make sure accurate insurance information is added
• Address with hospital staff any billing issues that need corrected
• Develop and retain a professional relationship with HFS staff and hospital staff
• If not on-site, monthly visits need to be made
• Worked evenings, weekends, and some holidays when necessary

Objectives of this Role:

• Motivate employees by resolving issues and making sound decisions.
• Implement and assign roles and tasks to dedicated team members based on their strengths and abilities.
• Meet and exceed organizational goals through optimal utilization of personnel and resources.
• Ensure compliance with federal and local regulations and laws. Direct employees in meeting quality and on-time delivery requirements, address production challenges, and communicate issues to Chief Executive Officer.
• Ensure that employees understand their responsibilities and delegated tasks.
• Set performance goals and deadlines in alignment with company's vision. Monitor team productivity and provide performance evaluations, constructive feedback, mentorship, and disciplinary action when necessary.
• Receive, track, and resolve complaints from employees and customers.
• Maintain timekeeping and personnel records.
• Supervise staff and monitoring work processes. Maintain staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplish positive staff job results by coaching, and guiding employees.
• Plan, monitor, and appraise job results.
• Conduct employee training.
• Implement and enforce systems, policies, and procedures. Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Implement productivity standards, resolving operations problems, maintain reference manuals, and implementing new procedures.

Job Responsibilities:

• Assisting consumer with disabilities to lead productive and independent lives within the community by promoting the philosophy of the organization and coordinating programs including the four core independent living services.
• Essential Functions:
• Conduct initial in -takes and needs assessment with consumers with disabilities Assist consumers with Independent Living goal development, goal progress and accomplishments.
• Educate and advocate with consumers about their rights under the disability laws including but not limited to, the Americans with Disabilities Act, IDEA, and education, employment, housing, transportation and communication.
• Document goals, steps and achievements in Consumer Service Records in a timely manner based on regulations.
• Network, collaborate, and conduct outreach with various disability interest and non-disability interest agencies, businesses, and other community sources relative to assisting consumers in meeting their goals and needs.
• Provide information and referral to consumers with disabilities and the general public.
• Conduct Independent Living skills training on an individual or group basis on topics including, but not limited to: budget planning, adjustment to disability, advocating for one's own right's etc.
• Provide peer counseling for consumers with disabilities.
• Recruit, train, and mentor volunteer peer counselors.
• Assist staff and consumers with Information and Referral Participate in staff meetings, team meetings, training opportunities and other activities as required to enhance the services to the customers.
• Enter consumer and non-consumer data and activities into management information system accurately and in a timely manner for grant tracking purposes.
• Compile monthly reports for DSIL and specific grant requirements Maintain a positive and professional attitude while interacting with consumers, staff, board members, volunteers and the general public.
• Comply with all DSIL policies, practices, and procedures as outlined in the Administrative and Personnel Manual.
• Inform consumers about the Client Assistance Program (CAP).
• Create and maintain consumer files as required by state and federal regulations.
• Travel as required.
• Assist in program development • Other Responsibilities: Develop and distribute printed materials to assist in providing information to agencies, business, community sources, and consumers receiving services.
• Schedule consumer appointments and community committee meetings.
• Assist the organization with short and long term goal planning
• Board Responsibilities:
• Assist the Executive Director in staffing the Board of Directors meetings.

Job Responsibilities:

• Interview, accept and provide comprehensive, long term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program.
• Understand the uniqueness of the client's history in order to determine the most effective program plans.
• Serve as an advocate for client in order to acquire services that will enable them to functionally cope with their environment.
• Ensures constant compliance with funding requirements.
• Essential Functions: Interview clients to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct need assessment, obtain permanent information.
• Refer applicants to other agencies if not appropriate for program Establish unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.
• Explain goals to client in a manner that is easily understood Consistently counsels client on ways to modify or stop negative behaviors while in program.
• Provide direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
• Meet regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development
• Prepares accurate and up-to-date records documenting the same Receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Maintain awareness of the program requirements necessary to maintain existing funding.
• Ensure measurable outcomes corresponds with requirements and make adjustment to case management processes as necessary.
• Assist clients in locating/securing affordable housing.
• Work closely with client to transition in the new housing Conduct home visitations when appropriate; ensure the client's living quarters are properly furnished and maintained.
• Refer clients to appropriate programs or other agencies based on client's needs and in accordance with their program plan.
• Complete and articulate discharge plans to clients exiting the program Prepare and maintain statistical records on all services provided; compiles and prepares monthly statistical reports and ensures accuracy and completeness of the same.
• Attend community meeting with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress.

Job Responsibilities:

• Provide direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
• Maintain awareness of the program requirements necessary to maintain existing funding. ons, changes and personal growth/development..
• Maintain awareness of the program requirements necessary to maintain existing funding.
• Ensure measurable outcomes corresponds with requirements and make adjustment to case management processes as necessary.
• Assist clients in locating/securing affordable housing.
• Work closely with client to transition in the new housing Conduct home visitations when appropriate; ensure the client's living quarters are properly furnished and maintained.
• Contact appropriate person to facilitate needed repairs; conduct routine inspections of living quarters and grounds.
• Refer clients to appropriate programs or other agencies based on client's needs and in accordance with their program plan.
• Complete and articulate discharge plans to clients exiting the program Prepare and maintain statistical records on all services provided; compiles and prepares monthly statistical reports and ensures accuracy and completeness of the same.
• Attend community meeting with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress.
• Responsible for the recruitment and enrollment of eligible families Responsible for identifying the needs of children and families in Head Start/Early Head Start and for providing comprehensive case management services in an effort to empower them to achieve and maintain self-sufficiency.
• Recruit eligible children for the Head Start/Early Head Start program to meet enrollment requirements, including children with disabilities.
• Complete applications, parent interviews, and enrollment process Schedule, facilitate and document Project Spotlight in accordance with procedures and ensures follow up is complete.
• Provide case management to support families in identifying needs and goals, develop family partnership agreements, make referrals as necessary, and provide follow up.
• Collaborate with health services staff to ensure compliance with all child health requirements.
• Connect families with community resources to meet basic needs in times of crisis.
• Document all aspects of the case management process in ChildPlus.net Assist in scheduling initial home visit for teaching team as required by program and provide subsequent visits as deemed necessary.
• Prepare, maintain, and update child/family files/records in accordance with policies and procedures.
• Support families in coordinating, preparing and actively participating in parent meetings and annual parent activities.
• Prepare, coordinate, and facilitate presentations and training for parents and families as required by performance standards and as deemed necessary through the results of the Family Needs Assessment.
• Work collaboratively with center staff and Family Engagement Coordinator to promote and document family participation, and provide feedback to parents and staff regarding participation.
• Document and provide follow up of excessive absenteeism and attendance concerns as required by program.
• Ensures compliance with the Rilya Wilson Act.
• Submit reports, documents, and files as directed Maintain open and positive communication with families through ongoing contact and interaction.
• Greet parents at child arrival and departure times to the extent possible.
• Provide information about community events to families Work in collaboration with the Family and Community Partnership Manager by participating in community activities that support families, enhance the Head Start/Early Head Start program, and increase community awareness of Head Start/Early Head Start.
• Actively participate in center/classroom activities, parent meetings and annual parent activities as requested.
• Act as an advocate and role model for Head Start/Early Head Start families.
• Attend and actively participate in training programs, staff meetings, and other meeting/trainings.
• Maintain confidentiality in all aspects of client, staff and agency information.
• Maintain effective working interaction with coworkers and outside contacts that will enhance the operation of Head Start/Early Head Start program.
• Organize and prioritize all assignments as directed
• Participate in regular safety, storm and fire drills Use and follow federal, state and local regulations/laws, including the Head Start/Early Head Start Performance Standards, applicable transmittal notices, and other administrative orders/directions.

Job Responsibilities:

Provide Behavioral Health Overlay Services (BHOS) interventions under the supervision of a licensed clinician while upholding the CHS Standard of Care.

· Facilitate psycho-educational classes/groups, such as parenting skills, independent living skills, anger management, behavior management, etc.

· Provide supportive counseling services through individual, family and group counseling.

· Provide case management services including information, plan referral and links; coordinate services with other professionals and para-professionals and liaise with outside social service agencies and other organizations, where appropriate.

· Train direct care team members regarding components of the individualized treatment plan.

· Participate in BHOS treatment team meetings.

· Conduct community outreach as needed.

· Coordinate and supervise family visitation, as necessary.

· Comply with CHS policies, procedures, code of conduct, contracts and other legal obligations.

· Assist with training other employees and providing back up when necessary.

· Pick up projects on the fly; perform other duties as assigned from time to time.

· Demonstrate the CHS Values in the performance of all job duties community agencies, etc. as needed. Develop and maintain clinical records and program documentation, such as assessments, treatment plans, progress notes and termination summaries, according to contract and CHS Standards.

· Generate and maintain necessary reports and paperwork (i.e., Quality Assurance and program reports).

Job Responsibilities:

· Respond to the needs of the children by supporting learning and development in all areas.

· Maintain a clean and orderly classroom and support implementation of lesson planning.

· Be prepared each day with definite learning objectives and plan materials that provide developmentally appropriate activities for the attending children.

General Responsibilities:

· Enforce health and safety practices by:

a. Following all licensing procedures to safeguard the health/safety of children

b. Understanding the emergency procedures and providing a completed accident or illness report for each child.

c. Carrying out monthly fire drills.

d. Reporting any suspicions of child abuse to the Director of Children’s Ministries.

· Maintain sensitivity to all parental input pertaining to each child.

· Maintain a professional appearance.

· Maintain a professional attitude. Focus on communicating in a positive manner. Be aware of the tone of voice, body language and choice of words. Plan, be prepared and expect a productive day. Take appropriate initiative to make First Church Preschool the best school possible.

· Have a 2+ years experience in a licensed preschool/child environment.

· Meet state licensing educational and health requirements.

· Be certified in infant/child CPR and First aid and successfully pass a required background screening.

· Follow the NAEYC Code of Conduct.