NELLY ELIASSAINT
Riverdale,GA
Summary
Experienced administrator with strong initiative and aptitude to learn, as well as excellent communication skills. Looking to obtain the position of Office Administrator. Offering exceptional client service abilities to handle the company’s administrative functions professionally. Detail-oriented with ability to prioritize simultaneous responsibilities within time limits. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
EvTerra Recycling
12.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Entered quantity received against purchase order in computer system.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Supply Chain Operation Specialist
DHL Supply Chain
07.2019 - 11.2021
- Maintained optimal inventory levels to meet operational requirements.
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Improved project efficiency by prioritizing equipment tasks and operation while adhering to safety protocols.
- Improved quality assurance operations by inspecting materials and verifying delivery compliance.
- Enforced safety protocols for proper equipment operation.
- Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Supervised quality control and reduced process lags to maximize revenue.
- Gathered and analyzed supplier, inventory and distribution data to assess areas in need of improvement.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Beauty Adviser Manager / Sales Associate
Walgreen’s
12.2016 - 07.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Hostess
P.F Chang China Bistro
10.2017 - 12.2016
- Mix and serve cocktails per order at events
- Provide bottle service to VIP tables
- Promote and market club and promoter products via social media and through direct product handout
- Welcome the guests that come to the restaurant
- Investigate complaints by the customers and resolve quickly
- Provide highest quality of service to the customers by making seating arrangements and room booking prior to their visit
- Coordinate with other staff to ensure the availability of best service for the guests.
Sales Associate
Bath & Body Works
08.2012 - 12.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
High School Diploma -
Miami Central High School
1781 NW 95th St, Miami, FL 3314705.2012
Skills
- Quality Control
- Wrapping and Boxing
- Invoice Verification
- Excellent Driving Record
- Account Management
- Report Creation
- Staff Training
- Business Development Understanding
- Baggage Handling
- Customer Service and Assistance
- Dispute Resolution
- Inbound Call Management
Languages
Haitian (Creole)
Native or Bilingual
French
Elementary
Timeline
Warehouse Associate
EvTerra Recycling
12.2021 - Current
Supply Chain Operation Specialist
DHL Supply Chain
07.2019 - 11.2021
Hostess
P.F Chang China Bistro
10.2017 - 12.2016
Beauty Adviser Manager / Sales Associate
Walgreen’s
12.2016 - 07.2019
Sales Associate
Bath & Body Works
08.2012 - 12.2012
High School Diploma -
Miami Central High School
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