Nelly McKenna
Long Beach,U.S.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisory Detention and Deportation Officer
ICE, Non-Detained And Bond Management Unit
10.2021 - Current
- EARM upon non-citizens reporting in, reviewing and signing files for NTA issuance and ensuring proper uploading in ECAS, facilitating referral and interviews to USCIS for asylum, bond inquiries and actions, I-246 Stay reviews, reviewing case synopsis for potential arrest and removals in accordance to priority guidance
- Collaborated with other law enforcement agencies for effective information sharing and joint operations.
- Improved case resolution rate by diligently pursuing leads and utilizing advanced investigative techniques.
- Conducted interviews and interrogations, obtaining critical information for successful case outcomes.
- Assisted in the apprehension of criminal aliens, contributing to a safer community environment.
- Prepared comprehensive reports for submission to immigration courts, facilitating informed decision-making processes.
- Provided training to junior officers in investigative techniques and tactics, enhancing overall team performance and effectiveness.
- Streamlined deportation processing by improving coordination among various government departments and foreign consulates.
- Maintained up-to-date knowledge of immigration laws and policies, ensuring accurate enforcement decisions were made consistently.
- Managed caseload effectively, prioritizing cases based on urgency and potential impact on public safety.
- Contributed to agency goals by exceeding target quotas for arrests, deportations, and case closures regularly.
- Facilitated smooth repatriation processes by liaising with foreign governments and ensuring proper documentation was obtained.
- Demonstrated commitment to professional development by attending training courses and staying current on industry best practices.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
- Maintain daily duty roster for all personnel to ensure unit is properly staffed in to manage daily influx of check-in due to Southwest Border releases
- Performed monthly statistical taskings to include verification of unit’s monthly staff meeting, personnel on TDY and staffing levels.
- Enhanced public safety by conducting thorough investigations and enforcement operations.
Supervisory Detention and Deportation Officer
ICE, CAP Staging Unit
07.2019 - 10.2021
- Served in the Los Angeles Field Office Criminal Alien Program (CAP)/Staging Program as the sole supervisor of up to 16 personnel, including deportation officers and contract employees, as well managing 4 junior supervisors in support of team efforts
- Coordinated with local ICE/ERO AOR suboffices and deportation officers, supervisors, and contract staff to plan and facilitate proper housing, transportation, and removal of detainees according to policy
- Conducted interviews and interrogations, obtaining critical information for successful case outcomes.
- Collaborated with other law enforcement such as Bureau Of Prisons, U.S. MArshalls, agencies for effective information sharing and joint operations.
- Prepared comprehensive reports for submission to immigration courts, facilitating informed decision-making processes such a Executive Summaries, SEN Reports, and I-246 adjudications.
- Maintained up-to-date knowledge of immigration laws and policies, ensuring accurate enforcement decisions were made consistently.
- Facilitated smooth repatriation processes by liaising with foreign governments and ensuring proper documentation was obtained.
Supervisory Detention and Deportation Officer
ICE, Detained Docket Management And Travel Unit
02.2018 - 07.2019
- Managed the detained docket and travel (removal) programs while supervising seven deportation officers and one ERA maintaining detention facilities within the Theo Lacy and James Musick jail facilities in Orange and Irvine, CA, in support of ICE detention and removal efforts
- Served as approving/reviewing officer for the programs Electronic Purchase Card transactions for items required for the program, in accordance with the fiscal year program budget
- Collaborated with ICE Headquarters and the Orange County Sheriff’s Department (OCSD) to ensure the proper treatment, healthcare, food service, case management, foreign removal, and transportation of detainees to maintain accreditation and federal compliance with the Performance-Based National Detention Standards, and the Prison Rape Elimination Act (PREA).
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Facilitated smooth repatriation processes by liaising with foreign governments and ensuring proper documentation was obtained.
Deportation Officer
ICE, Detained Docket Management
10.2013 - 04.2018
- Maintained a detained docket of up to 100 cases while working within the ICE detainment areas of the Theo Lacy and James Musick jail facilities in Orange and Irvine, CA
- Collaborated with the Office of Principal Legal Advisor to ensure proper immigration proceeding processing and with U.S Citizenship and Immigration Services on asylum-related cases
- Addressed detainee complaints and requests and conducted facility inspections according to policy
- Ensured the health and welfare of detainees by driving programs to facilitate detainee spiritual, medical, dietary, and recreational needs, in addition to preventing sexual abuse.
Deportation Officer
Alternative To Detention And Non-detained Docket
10.2011 - 10.2013
- Managed the Alternative-to-Detention (ATD) docket of 100+ non-detained cases
- Reviewed new intakes and enrolled detainees in the Intensive Supervision Appearance Program while monitoring their location through GPS and other electronic means
- Ensured participant compliance with release conditions through surveillance and making contact (knock and talks)
- Performed extensive investigations to locate noncomplying supervisees and worked to arrest them without incident
- Apprehended ATD absconders and immigration violators.
Education
Master’s degree - Criminal Justice (Concentration in Computer Forensic Investigations)
University of New Haven
West Haven, CT01.2005
Bachelor’s degree - Business Management (Spanish Minor)
Southern Connecticut State University
New Haven08.2002
Skills
- Immigration Laws
- Cultural Sensitivity
- Legal Knowledge
- Multilingual Proficiency
- Teamwork Abilities
- Customer Service
Security Clearance
Secret
Certification
- Advanced Supervisory Leadership Course, 12/2019 and Oct 2023
- Supervisory Leadership Course, 09/2018
- Fact Finder Certified, June 2021
- ICE/ERO Pre-Employment Fitness Administrator Certified, 3/2021
- Access Control Manager for SEN
- Selected for be SDDO for on the job (OJT) training coach: training pending
Highest Federal Rank And Dates
GS-13, 05/2018–Present
Performance Reviews
Received Exceeded Expectations in last 3 year’s performance review.
Earlier Experience
01/2007, 10/2013, Immigration Enforcement Agent (IEA), ICE, Santa Ana, CA, Served as the team leader for the CAP, leading a team of 5 personnel to facilitate the identification and arrest of in-custody and at-large aliens. Interviewed adult and juvenile aliens to gather intelligence. Communicated juvenile concerns with their respective consulates and trained and mentored junior deportation officers on juvenile-specific processes and procedures relating to interviews and case processing. , Los Angeles Staging Facility/Detention and Transportation/Flight Operations Unit/Fugitive Operations, ICE, Santa Ana, CA: Provided proper care, safeguarding, and transportation of detainees, complying with local law enforcement agencies, ICE policies, and detention standards. Assisted with fugitive operations to locate and apprehend criminal aliens. Served as acting Supervisory Immigration Enforcement Agent for Flight Operations Unit, overseeing 3 other agents.
Personal Information
Citizenship: U.S. Citizen
Timeline
Supervisory Detention and Deportation Officer
ICE, Non-Detained And Bond Management Unit
10.2021 - Current
Supervisory Detention and Deportation Officer
ICE, CAP Staging Unit
07.2019 - 10.2021
Supervisory Detention and Deportation Officer
ICE, Detained Docket Management And Travel Unit
02.2018 - 07.2019
Deportation Officer
ICE, Detained Docket Management
10.2013 - 04.2018
Deportation Officer
Alternative To Detention And Non-detained Docket
10.2011 - 10.2013
Master’s degree - Criminal Justice (Concentration in Computer Forensic Investigations)
University of New Haven
Bachelor’s degree - Business Management (Spanish Minor)
Southern Connecticut State University
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