Nelly Motta
Los Angeles,CA
Summary
Compassionate social worker with several years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities. Compassionate social worker with several years of experience working with diverse populations to support mental health and wellness. Well-verse in applying combination of holistic and cognitive approaches to facilitate healing. Organized and educated in program administration for high-risk populations.
Overview
9
9
years of professional experience
Work History
Child Social Worker II
Department of Children and Family Services
Los Angeles, CA
01.2022 - Current
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Provided crisis intervention services for clients experiencing acute distress.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Collaborated with family members to provide comprehensive support services to clients.
- Maintained accurate records of client progress and interactions according to agency standards.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Advised families regarding guardianship arrangements when appropriate.
- Assessed safety risks for children living at home or in foster care settings.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Maintained thorough case history records and wrote detailed reports.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Counseled and prepared residents for transition to independent living.
Program Supervisor
Children's Bureau of Los Angeles
Los Angeles, CA
04.2020 - 12.2021
- Provided leadership, guidance and supervision to staff members.
- Developed, implemented and evaluated program policies and procedures.
- Conducted annual performance reviews of staff members.
- Coordinated training sessions for staff members.
- Monitored budget expenditures in order to maintain fiscal responsibility.
- Facilitated team meetings to discuss progress on projects and initiatives.
- Reviewed data reports related to program outcomes and objectives.
- Implemented quality assurance processes designed to improve service delivery.
- Served as liaison between the organization and external partners.
- Prepared monthly reports summarizing key metrics related to program activities.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Maintained client records in compliance with local, state, federal, agency and contractual regulations, helped clients manage financial accounts and cultivated client independence.
- Communicated project status, requirements, and deadlines to stakeholders.
- Prepared detailed reports for stakeholders, highlighting program achievements and challenges.
Program Manager
H.O.P.I.C.S
Los Angeles, CA
03.2016 - 03.2020
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Assisted in developing training materials for new hires involved in the program activities.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Generated and delivered reports, program review presentations and other program status updates.
- Oversaw program compliance with requirements, schedule and budget.
Education
Bachelor of Arts - Sociology With A Minor On Diversity And Equality
California State University - Los Angeles
Los Angeles, CA06-2014
Skills
- Client Needs Assessment
- Crisis Assessment
- Crisis Intervention
- Safety Planning
- Life Skills Development
- Records Management
- Staff Development
- Client Advocacy
- Client documentation
- Resource Navigation
- Risk Assessment
- Case Documentation
- Client Confidentiality
- Trauma-informed therapy
- Family maintenance
- Domestic Violence Training
- Child welfare and protective services
- MS Office
- Community outreach expert
- Multidisciplinary team collaboration
- Analytical Thinking
- Cultural Competency
- Staff Training and Onboarding
- FLUENT IN Spanish
- Court Hearings
Timeline
Child Social Worker II
Department of Children and Family Services
01.2022 - Current
Program Supervisor
Children's Bureau of Los Angeles
04.2020 - 12.2021
Program Manager
H.O.P.I.C.S
03.2016 - 03.2020
Bachelor of Arts - Sociology With A Minor On Diversity And Equality
California State University - Los Angeles
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