Nelly Papazian
Portland,Oregon
Summary
Dependable human seeking opportunity to expand skills and contribute to organization's success. I pride myself in being hardworking and detail-oriented.
Overview
12
12
years of professional experience
Work History
Peer Support Specialist
Peer Support Space, Inc.
03.2021 - 12.2024
- Spearheaded peer-centered recovery plans instrumental to promoting dedication to recovery processes
- Taught problem-solving, anger management and general life skills through individualized wellness plans
- Reported on individual progress and new issues arising during treatment
- Led daily remote support groups and provided remote individual therapy for participants
- Supported adults with diagnosed mental illnesses and/or substance abuse disorders.
- Remote role
Account Manager
World Traveler Luggage And Home Decor
05.2018 - 03.2021
- Account manager for: Overstock, Walmart, Rakuten, Etsy, Amazon Seller Central, Shopify, Wayfair, and Hayneedle
- Oversaw all aspects of account such as inventory management, customer inquiry, vendor inquiry, purchasing, order processing, label creation, shipping, tracking, data entry
- Knowledgeable in shipping rates, returns, damaged/missing claims
- Used shipping software Shipstation.
Dispensary Manager
Foothill Wellness Center
08.2016 - 04.2018
- Managed team of 16 employees in high volume cannabis dispensary in Los Angeles
- Responsible for all scheduling, payroll, and HR duties
- Created set of procedures to ensure Prop 64 cannabis compliance
- Developed strong rapport with customers and created positive impression of business
- Processed accurate credit, debit, check and cash sales transactions for more than 900 customers per day
- Trained staff to assist customers with signing up for store loyalty programs and provided details about key benefits.
Behavior Interventionist
Project Independence
04.2013 - 08.2016
- Developed intervention plans for children and adults with cognitive and physical disabilities, based on established guidelines and individual needs using Applied Behavior Analysis therapies
- Helped students build skills to navigate typical academic and social situations
- Completed observations & assessments of students in classroom, home and social situations
- Stayed up to date of latest changes by reading publications, attending conferences and completing training
- Collaborated with and trained team members, school personnel and family members while developing individual plans of care for students
- Offered crisis counseling and intervention at school, home and in community to support student and family needs.
Education
Bachelor of Arts - Philosophy
UC Irvine University of California
Irvine, CA07.2013
Skills
- Continuous professional development
- Multi Department Collaboration
- Creative Problem Solving
- Issue and Complaint Resolution
- Mental Health Services
- Rapport Building
Timeline
Peer Support Specialist
Peer Support Space, Inc.
03.2021 - 12.2024
Account Manager
World Traveler Luggage And Home Decor
05.2018 - 03.2021
Dispensary Manager
Foothill Wellness Center
08.2016 - 04.2018
Behavior Interventionist
Project Independence
04.2013 - 08.2016
Bachelor of Arts - Philosophy
UC Irvine University of California
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