Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nelly Perez

Stone Park,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Healthcare Representative

Optum
05.2022 - Current
  • Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
  • Complete applications for state and federal programs
  • Review medical records and take all necessary actions to expedite benefit approval
  • Works with patients assisting in the process of their Medicaid application , obtaining documents , follow up calls
  • Maintain ongoing communication with government agencies regarding the status of claims.
  • Assist 20-30 patients each day walk ins, in-patient, taking calls
  • Interacted with insurance companies to verify patient eligibility and benefits
  • Works in teamwork with hospital case managers

Administrative Assistant

Pilsen wellness center-Melrose Park, IL
08.2021 - 04.2022
  • Order and dispense supplies
  • Make copies of correspondence or other printed material
  • Verify insurance coverage Medicaid, BCBS PPO, etc
  • Take payments, submit revenue
  • Complete forms in accordance with company procedures
  • Maintain scheduling and event calendars
  • Schedule 30-40 patients each day and confirm appointments for clients, customers, or supervisors
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Create, maintain, and enter information into databases
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate staff according to their needs
  • Managed approximately 30 incoming calls, and gave information to callers, take messages, or transfer calls to appropriate individuals
  • Assisted in the maintenance of health records.

Paraprofessional 4th Grade

School District 87-Berkley, IL
08.2020 - 08.2021
  • Attend staff meetings and serve on committees, as required
  • Type, file, and duplicate materials
  • Distribute teaching materials, such as textbooks, workbooks, papers, and pencils to students
  • Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts
  • Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods
  • Provide extra assistance to students with special needs
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Assisted teacher with small groups of 4-5 students
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Developed and delivered presentations on course topics.
  • Helped teachers manage bus loading and unloading.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Took part in professional development workshops to boost skills.
  • Helped teacher prepare instructional material and displays.

Administrative Assistant

Pilsen wellness center-Melrose Park, IL
01.2016 - 08.2020
  • Order and dispense supplies
  • Make copies of correspondence or other printed material
  • Complete forms in accordance with company procedures
  • Maintain scheduling and event calendars
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Create, maintain, and enter information into databases
  • Greet visitors or callers and handle their inquiries or direct them to appropriate staff according to their needs
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Assisted in maintenance of health records.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Certificate - CBCS in Medical Billing & Coding

Triton College
River Grove, IL
01.2021

Associates Degree - Arts

Triton College
River Grove, IL
01.2019

Skills

  • CPT and HCPCS Coding
  • ICD-10 Coding
  • Medical Terminology
  • Anatomy & Physiology
  • Claim cycle and processing
  • HIPPA compliance
  • Knowledge of Medical Codes
  • Record Keeping using the CMS 1500 form
  • Bilingual Spanish/English
  • Typing (65 wpm), Microsoft Office
  • Epic
  • Medical Records
  • Medical billing
  • Medical coding
  • EMR systems
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Healthcare Representative

Optum
05.2022 - Current

Administrative Assistant

Pilsen wellness center-Melrose Park, IL
08.2021 - 04.2022

Paraprofessional 4th Grade

School District 87-Berkley, IL
08.2020 - 08.2021

Administrative Assistant

Pilsen wellness center-Melrose Park, IL
01.2016 - 08.2020

Certificate - CBCS in Medical Billing & Coding

Triton College

Associates Degree - Arts

Triton College

Similar Profiles

CREATE PROFILE
Nelly Perez