Nelly Phan

-Prepare chemical mixtures/electrolyte to be used in battery cells

- Assemble lithium-ion batteries and test them on battery cyclers

- Work collaboratively with other research associates and engineers

- Perform audits and annual calibration on battery equipment

- Follow standard operating procedures while looking for ways to improve processes

• Formulated, sterilized and dispensed media using aseptic techniques.
• Followed batch records with good documentation practices.
• Organized and maintained stocks of enzymes and buffers.
• Oversaw items in inventory and reordered before supplies diminished.
• Perform preventative maintenance on key pieces of equipment throughout the lab.
• Draft and edit standard operating procedures and work instruction.
• Routinely cleaned lab machinery (biological safety cabinets [BSCs], incubators.
• Prepared lab for safety inspections.

• Provided medical and social interpretation services for patients and health care professionals in hospitals, treatment facilities and clinics throughout the East Bay.
• Followed ethical codes to protect confidentiality of patient medical information.
• Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
• Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.

• Coordinated schedules and timelines for the study abroad program.
• Managed event logistics and operations.
• Hosted information booths

• Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
• Answered phone calls and scheduled appointments
• Resolved patient issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.