Nelly Rangel
Miami,Florida
Summary
Ambitious animal science intern eagerly working towards a career in animal science, with experience working in a fast-paced environment. Reliable at successfully completing any task promptly, striving to always maintain a positive attitude. Always willing to lend a helping hand and ready to help the team achieve any future or current goals.
Overview
2
2
years of professional experience
Work History
Animal Science Intern - Atlantic
Zoo Miami
2023.09 - Current
- Monitored and analyzed each animal's characteristics and daily behaviors and logged data into a personal communication journal.
- Cleaned and sanitized the enclosures and enrichment/feeders daily while ensuring we followed the proper health and safety protocols. While ensuring we finish in a timely manner.
- Developed and implemented enrichment plans to keep animals healthy and stimulated, while also assisting the keepers with diet preparation and distribution.
- Gained exposure to a variety of training and relationship-building sessions, while also being able to observe firsthand how Zoo Miami uses operant conditioning.
Guest Service Representative - Admissions
Zoo Miami
2022.11 - Current
- Greeted all incoming and departing guests by providing a welcoming and positive environment.
- Provided answers to guests who had questions regarding the zoo or animals, while also guiding and providing them with information about any location they would like to visit.
- Performed all monetary transactions at the animal feeding stations as well as the ticketing booth.
- Thoroughly and attentively observed incoming guests to determine if their possessions were within zoo regulations.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Retail Associate
Zoo Miami
2021.11 - 2022.11
- Performed all monetary transactions and verified starting bank consisted of the correct amount of $300.
- Demoed merchandise and performed a daily inventory count at the beginning and end of the day.
- Customized selling booths and replenished products to relate to the location or animals surrounding the booth.
- Succeeded in breaking a yearlong record in selling $1,500 worth of merchandise in just three months of working.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL04.2023
Skills
- Bilingual
- Detail-Oriented
- Teamwork and Collaboration
- Adaptability
- Self-motivated
- Customer Service
Awards
College credit certificate Business specialist- General Business
College credit certificate in Business Industry Operations
Timeline
Animal Science Intern - Atlantic
Zoo Miami
2023.09 - Current
Guest Service Representative - Admissions
Zoo Miami
2022.11 - Current
Retail Associate
Zoo Miami
2021.11 - 2022.11
Associate of Arts - Business Administration
Miami Dade College
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