Nelly Toxqui
Information Technologies
Corona,CA
Summary
Motivated software project manager offering 6 years of expertise in cutting-edge environments. Passionate with dedication to customer service. Specialize in Information Technology planning and implementation.
Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Software Project Manager
Anderson Group International
Cancún México, Q.Roo
06.2022 - 06.2022
- Monitored communications between in-house software team, clients and stakeholders.
- Performed complete planning, application development, verification and risks involved in software projects.
- Managed and oversaw team of software developers, providing resources and support needed to promote success.
- Reviewed, analyzed and recommended software solutions for specific project needs.
- Maintained project schedules by managing deadlines and adjusting workflow.
- Procured software, hardware and infrastructure required to meet program demands.
- Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.
- Traveled to client sites and answered questions via phone and email so that issues were remedied quickly.
Corporate Maintenance Assistant SAP Area
Hotel Royalton Riviera Cancun
Riviera Maya , Q. Roo
04.2014 - 06.2015
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Recorded type and cost of maintenance or repair work.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Created daily, weekly and monthly checklists on building equipment maintenance procedures and kept records of scheduled work.
IGSI System Coordinator
University of South Cancun
Cancun Mexico, Q.roo
06.2011 - 04.2014
- Planned, implemented and integrated updated system-oriented projects.
- Communicated with clients to understand system requirements.
- Provided exemplary helpdesk service and support to assist customers.
- Advised on project costs, concepts or design changes.
- Verified stability, security and scalability of system architecture.
- Recorded systems information and documented design specifications and installation instructions.
- Defined technical integration strategy and developed integration plans.
- Coordinated and enhanced existing databases and established new databases as part of initiative.
- Systems Engineering career coordinator and teacher.
- Increased sales by 10%
Education
Master of Science - Information Technology
UNID CANCUN
Cancún, Q. Roo 01.2007 -
Bachelor of Science - Administrative Computing
TECHNOLOGICAL INSTITUTE, CANCUN MEXICO
Cancún, Q. Roo 08.1999 -
Skills
Documentation and ReportingVerbal and Written CommunicationAttention to DetailWork Planning and PrioritizationProject Team CoordinationSystems AnalysisData AnalysisProject ManagementPerformance MonitoringTimeline ManagementAnalytics and Problem ResolutionTeam LeadershipRelationship BuildingProject Planning
Certification
Certified Life Insurance Agent, Primerica - 2021
Timeline
Software Project Manager
Anderson Group International
06.2022 - 06.2022
Corporate Maintenance Assistant SAP Area
Hotel Royalton Riviera Cancun
04.2014 - 06.2015
IGSI System Coordinator
University of South Cancun
06.2011 - 04.2014
Master of Science - Information Technology
UNID CANCUN
01.2007 -
Bachelor of Science - Administrative Computing
TECHNOLOGICAL INSTITUTE, CANCUN MEXICO
08.1999 -