Nelly L. Hernandez
South Gate,CA
Summary
Dedicated housekeeping professional with a strong focus on cleanliness and guest satisfaction. Experienced in staff training and maintaining high cleanliness standards.
Overview
35
35
years of professional experience
Work History
Housekeeping Room Attendant
Renaissance Hotel By Marriott
Los Angeles, California
03.2011 - 07.2025
- Cleaned and maintained guest rooms to ensure high standards of cleanliness.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Followed safety protocols to maintain a safe work environment for all staff.
- Assisted in training new staff on housekeeping procedures and standards.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Replaced dirty linens with clean items according to established standards of quality control.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Replenished room amenities according to established guidelines.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety procedures when using chemical cleaners and power equipment.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Provided guests with information on hotel services and room features.
Production Worker
PBH Inc.
Los Angeles, California
02.2000 - 06.2010
- Collaborated with team members to maintain workflow and meet deadlines.
- Kept work area clean and organized to promote a safe working environment.
- Trimmed threads from finished items using scissors or electric trimmers.
- Received instructions from supervisors regarding job assignments.
- Inspected finished garments for defects and conformance to customer standards.
- Trained new hires on proper use of equipment and safety protocols.
- Checked fabric for markings and pins to sew together correctly.
- Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
Production Worker
Bath and drapes
Los Angeles, California
09.1990 - 01.2000
- Inspected finished products for quality and consistency standards.
- Collaborated with team members to meet production deadlines effectively.
- Trained new employees on sewing techniques and safety protocols.
- Organized work area to enhance workflow and minimize distractions.
- Attended regular team meetings to discuss production goals and objectives .
- Identified problems with malfunctioning equipment and reported them promptly to supervisors.
- Received instructions from supervisors regarding job assignments.
- Attached labels or tags onto completed garments for identification purposes.
- Packaged items in accordance with customer orders and product requirements.
Skills
- Room cleaning
- Guest interaction
- Sanitation procedures
- Customer service
- Staff training
- Time management
- Attention to detail
- Organizational skills
- Flexibility
- Team collaboration
Timeline
Housekeeping Room Attendant
Renaissance Hotel By Marriott
03.2011 - 07.2025
Production Worker
PBH Inc.
02.2000 - 06.2010
Production Worker
Bath and drapes
09.1990 - 01.2000
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