Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nelmarys Molina

Haines City,FL

Summary

Driven retail professional with proven expertise in customer service and teamwork, honed at Home Goods and Tj Maxx. Excelled in enhancing shopping experiences and exceeding sales goals through effective team collaboration and exceptional customer assistance. Demonstrates strong problem-solving abilities and a commitment to maintaining professional appearance, ensuring customer loyalty and repeat business. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Retail Associate

Home Goods
02.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Retail Associate

Tj Maxx
09.2021 - 06.2022
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
  • Greeted customers and provided outstanding customer service.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associates - Nursing

Valencia College
Kissimmee

Skills

  • Customer Service
  • Customer Assistance
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Teamwork
  • FLUENT IN LANGUAGE
  • Conflict Resolution
  • Flexible Schedule
  • Store Opening and Closing
  • Professional Appearance
  • Honest and Dependable
  • Adaptable and Flexible
  • Team Cooperation

Languages

Spanish
Full Professional

Timeline

Retail Associate

Home Goods
02.2024 - Current

Retail Associate

Tj Maxx
09.2021 - 06.2022

Associates - Nursing

Valencia College
Nelmarys Molina