Nels Frankenhauser
Akron,OH
Summary
Dynamic and results-oriented management professional with over a decade of leadership experience in retail, sales, and operations. Expertise in driving business growth, optimizing processes, and cultivating high-performing teams. Recognized for exceptional communication skills, strategic thinking, and a strong commitment to talent development to foster organizational success. Dedicated to leveraging a comprehensive skill set to achieve impactful results and enhance overall performance.
Overview
17
17
years of professional experience
Work History
Store Manager
Family Farm and Home
11.2024 - Current
- Lead all facets of store operations, ensuring financial success and exceptional customer service.
- Implement strategic initiatives to boost sales, control costs, and maintain compliance with corporate standards.
- Coach, mentor, and motivate team members to deliver outstanding results and uphold company values.
Store Operations Manager
Harbor Freight Tools
04.2022 - 11.2024
- Directed daily operations and led a team of 20 associates to exceed performance metrics.
- Enhanced profitability by refining inventory systems, reducing stock discrepancies, and implementing workflow improvements.
- Boosted customer satisfaction and sales conversion through targeted training and engagement strategies.
Store Operations Manager / Assistant Store Manager
Walgreens Boots Alliance
09.2013 - 04.2022
- Oversaw store operations and pharmacy coordination for high-volume retail environments.
- Managed scheduling, hiring, and performance evaluations while achieving consistent year-over-year sales growth.
- Implemented merchandising and compliance processes that reduced operational errors and improved team morale.
Territory Account Executive
Liberty USA
01.2011 - 01.2013
- Managed over 100 client accounts, strengthening relationships and identifying growth opportunities.
- Drove new client acquisition and retention, increasing territory revenue by 15%.
- Represented the company at regional trade shows.
Owner / Photographer
N&N Wedding Photography
01.2009 - 01.2011
- Built and managed a successful photography business, handling marketing, sales, and client relations.
- Developed and implemented creative strategies that increased client base by 25% and achieved a 95% satisfaction rate.
Education
Bachelor's Coursework - Managerial Operational Supervision
University of Akron Main Campus
Akron, OH04-2026
Associates in Applied Science - Commercial Photography
University of Akron
Akron, OHSkills
- Strategic Business Planning & Execution
- Team Leadership & Development
- Operational Excellence & Process Improvement
- Customer Relationship Management (CRM)
- Budgeting
- Forecasting
- P&L Oversight
- Employee Coaching & Mentorship
- Inventory Management & Merchandising
- Sales Growth & Market Strategy
- Cross-Functional Collaboration
- Performance Analysis & KPI Optimization
- Training and mentoring
Core Management Strengths
- Strategic Business Planning & Execution
- Team Leadership & Development
- Operational Excellence & Process Improvement
- Customer Relationship Management (CRM)
- Budgeting, Forecasting & P&L; Oversight
- Employee Coaching & Mentorship
- Inventory Management & Merchandising
- Sales Growth & Market Strategy
- Cross-Functional Collaboration
- Performance Analysis & KPI Optimization
Timeline
Store Manager
Family Farm and Home
11.2024 - Current
Store Operations Manager
Harbor Freight Tools
04.2022 - 11.2024
Store Operations Manager / Assistant Store Manager
Walgreens Boots Alliance
09.2013 - 04.2022
Territory Account Executive
Liberty USA
01.2011 - 01.2013
Owner / Photographer
N&N Wedding Photography
01.2009 - 01.2011
Associates in Applied Science - Commercial Photography
University of Akron
Bachelor's Coursework - Managerial Operational Supervision
University of Akron Main Campus