Nels Jackson
Port Orchard,WA
Summary
Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing [Number] years of related experience. Results-driven Field Operations Manager well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Pursuing new professional challenges and opportunities for advancement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Operations Manager
Universal Electric PNW
04.2023 - Current
- Improved field operations efficiency by implementing streamlined processes and optimizing team performance.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Implemented and maintained high standards of quality in all areas.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Journeyman Electrician
Nexus Electric
12.2022 - 04.2023
- Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
- Contributed to successful project outcomes by reading blueprints accurately and executing installations accordingly.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Installed 120/208 volt systems and 347/600 volt systems.
Operation Manager
Revolution Solar
08.2022 - 12.2022
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Director of Field Operations
Lumio
06.2021 - 08.2022
- Implemented and maintained high standards of quality in all areas.
- Looked for and developed talent in business unit for succession planning.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Maintained proper staffing levels to meet and exceed customer and branch needs.
- Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
- Reported issues to higher management with great detail.
- Optimized resource allocation to ensure maximum coverage of territories while reducing travel time between sites.
Field Operations Manager
Solgen Power
03.2020 - 06.2021
- Improved field operations efficiency by implementing streamlined processes and optimizing team performance.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Implemented and maintained high standards of quality in all areas.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Collaborated with cross-functional teams to identify areas of improvement, driving continuous process enhancements.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
GED -
Greenriver Community College
Auburn, WA01.1996
Skills
Team Supervision
Sales Tracking
Customer Relations
Data Analysis
Calendar Management
Incident Response
Employee Scheduling
Logistics
Effective leader
Staff Management
Sales Strategies
Revenue Growth
Operations Oversight
Team Leadership
Sales Support
Certification
- Licensed CL02 - 2004
- Licensed Admin02 - 2023
Universal Electric PNW LLC
My wife and I started Universal ELectric PNW LLC together to push forward in the next chapter of our professional lives.
Timeline
Field Operations Manager
Universal Electric PNW
04.2023 - Current
Journeyman Electrician
Nexus Electric
12.2022 - 04.2023
Operation Manager
Revolution Solar
08.2022 - 12.2022
Director of Field Operations
Lumio
06.2021 - 08.2022
Field Operations Manager
Solgen Power
03.2020 - 06.2021
GED -
Greenriver Community College
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