Summary
Overview
Work History
Education
Skills
Awards
Languages
Accomplishments
Timeline
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NELSON A. CABRERA

Elmsford,NY

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and flexible with last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

32
32
years of professional experience

Work History

Flooring Associate

HomeDepot
08.2021 - 12.2021
  • Assisted customers in selecting flooring materials and styles.
  • Maintained product displays for optimal presentation and organization.
  • Operated tools for cutting and installing flooring products.
  • Provided information on flooring installation procedures to customers.
  • Ensured compliance with safety protocols while handling materials and equipment.
  • Displayed excellent communication skills when interacting with customers and colleagues.
  • Maintained an inventory of all tools and supplies needed for installations.
  • Educated customers on proper maintenance procedures for different types of flooring.

Sales Associate

Lakeshore, Inc.
Yonkers , NY
01.2013 - 01.2015
  • Use lists, indentation, and character styles to organize and format this information.
  • Assisted customers in selecting products to meet their needs.
  • Maintained inventory levels by restocking shelves and organizing displays.
  • Operated point-of-sale system for processing customer transactions efficiently.
  • Provided product information and answered customer inquiries promptly.
  • Collaborated with team members to ensure a welcoming store environment.
  • Monitored product sales trends to suggest inventory adjustments.
  • Handled customer complaints with professionalism and urgency.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

Bed Bath and Beyond
Yonkers, New York
03.2014 - 06.2014
  • Add measurable accomplishments, such as sales growth, customer satisfaction, profitability increase, or others.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers in selecting products to meet their needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.

Sales Associate

Target, Inc.
West Nyack, New York
08.2012 - 12.2012
  • Operated point-of-sale system for processing customer transactions efficiently.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained inventory levels by restocking shelves and organizing displays.

Correctional Officer

New York City Department of Corrections
New York, New York
03.1990 - 12.2010
  • Supervised inmate activities to maintain safety and security within the facility.
  • Conducted routine inspections to identify contraband and ensure compliance with regulations.
  • Managed inmate records and documentation to support operational efficiency.
  • Enforced facility rules and regulations to promote a safe environment for staff and inmates.
  • Collaborated with law enforcement and judicial personnel during inmate processing.
  • Trained new officers on safety protocols and emergency response procedures.
  • Mediated conflicts between inmates to prevent escalation and promote order.
  • Assisted in rehabilitation programs by facilitating group discussions and activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Conducted fire, safety and sanitation inspections.
  • Counseled inmates and responded to legitimate questions, concerns and requests.

Education

Associate of Science - Police Science

John Jay College of Criminal Justice
New York, NY
01.1990

High School Diploma -

Luis D. Brandies High School
New York, NY
06-1986

Skills

  • Dual Language (English and Spanish)
  • Conflict resolution
  • Effective communication
  • Time management
  • Customer relationship management
  • Problem Solving
  • Critical Thinking
  • Computer Literacy
  • Safety protocol adherence
  • Strong organization skills
  • Results-driven
  • Confident and positive attitude
  • Reliable and consistent

Awards

  • Officer of the Month, 06/01/08
  • Officer of the Month, 01/01/09
  • Honorable Mention Medal, 06/01/96

Languages

Spanish
Native/ Bilingual

Accomplishments

Officer of the Month- June 2008

Officer of the Month-January 2009

Honorable Mention Medal- June 1996

Timeline

Flooring Associate

HomeDepot
08.2021 - 12.2021

Sales Associate

Bed Bath and Beyond
03.2014 - 06.2014

Sales Associate

Lakeshore, Inc.
01.2013 - 01.2015

Sales Associate

Target, Inc.
08.2012 - 12.2012

Correctional Officer

New York City Department of Corrections
03.1990 - 12.2010

Associate of Science - Police Science

John Jay College of Criminal Justice

High School Diploma -

Luis D. Brandies High School

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