Nelson Adorno

Kept projects on schedule by managing deadlines and adjusting workflows.

Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Gathered requirements for ongoing projects and organized details for management use.

Controlled equipment schedule and availability through the coordination and confirmation of customer orders.

Managed customer engagement related to order status, answered questions, and escalated to senior management.

Reviewed and processed vendor invoices as well as entered purchase requisitions in SAP, approved payment and rebill charges to the customer or internal capital accounts, and partnered with the accounting team to resolve account issues.

Developed and disseminated reports on EMV compliance for Account Managers and key stakeholders for insight and illumination on project successes and challenges, making recommendations on corrective actions as required.

Engineered and implemented processes and procedures that increased operational efficiency and help to save the company money.

Created tracking sheet for missing equipment, damage, and missing parts.

Originated bulk orders for equipment that has a long lead time.

Developed Work Breakdown Structure (WBS) and Project Authorization forms including budgets and client invoicing requirements.

Owned the process of revising change orders as well as amendments and budget reallocations for WBS and Project Authorization forms.

Executed daily duties that included analyzing project financial data (variance, revenue, budgets, work in progress), creating reports, scheduled project meetings, drafting agendas, reconciling projects at closeout, and communicating findings and necessary actions to the Project Manager and Project Support Center.

Managed Grant Thornton season tickets for sports, concerts, and special events

Coordinated and managed game schedules and ticketed distribution with our managing partner, sales and marketing teams for our clients

Acted as liaison to premium services personal at venues, including coordination of special initiatives

Coordinated catering services for events, including invoice tracking after events