Nelson A Flores
Glendale
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong communication skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Persistence for success and a self drive that thrives under pressure and new challenges. Adaptability while facing new obstacles and environments.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Utility Locator
ELM Locating & Utility Services
Phoenix
11.2025 - Current
- Utilized advanced locating equipment, like electromagnetic detection tools, to identify utility lines with precision.
- Responded promptly to emergency requests for utility location services, minimizing project delays and ensuring public safety.
- Maintained a high level of customer service by communicating effectively with clients and addressing their concerns promptly.
- Maintained a clean driving record with no incidents or accidents while on the job.
- Worked efficiently to meet employer target rates and surpass set production standards.
Apprentice 1
Canyon State Electric
Phoenix
05.2024 - 11.2024
- Collaborated with experienced professionals to gain hands-on experience in the industry.
- Developed skills in time management and organizational techniques to improve team efficiency.
- Contributed to maintaining a clean and orderly work environment to support workflow.
- Observed safety protocols and procedures to ensure a safe working environment.
- Helped in the preparation of materials and resources for daily tasks and projects.
- Assisted in troubleshooting basic technical issues under the guidance of experienced technicians.
- Demonstrated a willingness to learn and adapt to new challenges and responsibilities.
Food And Consumables Associate
Walmart
Glendale
07.2023 - 06.2024
- Stocked shelves with various consumable products for customer accessibility.
- Assisted customers in locating items and answering product inquiries.
- Maintained cleanliness and organization of the sales floor and storage areas.
- Operated equipment to unload and restock merchandise.
- Worked independently with no supervision and maintained efficiency and production during shifts.
Customer Service Associate
Walgreens
Glendale
01.2023 - 06.2023
- Assisted customers with product inquiries and service requests.
- Managed transactions accurately and efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
- Assembled and printed canvas prints, posters, banners, photo books, and glass frame pictures.
- Assisted with passport pictures and money services.
Education
Electrical Trade Specialty
West-Mec
Phoenix , Az 09.2023 - 05.2024
High School Diploma -
Independence High School
Glendale, United StatesSkills
- Problem-solving
- Attention to detail
- Organizational skills
- Technical troubleshooting
- Emergency response
- Customer service excellence
- Utility locating techniques
- Safety compliance
- Time management
- Communication skills
Certification
- OSHA 10 certified
- Certificate for completing a course of electrical theory for 1 year
- Scissor Lift certification
- Boom lift certification
- Fork lift certification
Languages
English
Spanish
Timeline
Utility Locator
ELM Locating & Utility Services
11.2025 - Current
Apprentice 1
Canyon State Electric
05.2024 - 11.2024
Electrical Trade Specialty
West-Mec
09.2023 - 05.2024
Food And Consumables Associate
Walmart
07.2023 - 06.2024
Customer Service Associate
Walgreens
01.2023 - 06.2023
High School Diploma -
Independence High School