Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Nelson A Flores

Nelson A Flores

Glendale

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong communication skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Persistence for success and a self drive that thrives under pressure and new challenges. Adaptability while facing new obstacles and environments.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Utility Locator

ELM Locating & Utility Services
Phoenix
11.2025 - Current
  • Utilized advanced locating equipment, like electromagnetic detection tools, to identify utility lines with precision.
  • Responded promptly to emergency requests for utility location services, minimizing project delays and ensuring public safety.
  • Maintained a high level of customer service by communicating effectively with clients and addressing their concerns promptly.
  • Maintained a clean driving record with no incidents or accidents while on the job.
  • Worked efficiently to meet employer target rates and surpass set production standards.

Apprentice 1

Canyon State Electric
Phoenix
05.2024 - 11.2024
  • Collaborated with experienced professionals to gain hands-on experience in the industry.
  • Developed skills in time management and organizational techniques to improve team efficiency.
  • Contributed to maintaining a clean and orderly work environment to support workflow.
  • Observed safety protocols and procedures to ensure a safe working environment.
  • Helped in the preparation of materials and resources for daily tasks and projects.
  • Assisted in troubleshooting basic technical issues under the guidance of experienced technicians.
  • Demonstrated a willingness to learn and adapt to new challenges and responsibilities.

Food And Consumables Associate

Walmart
Glendale
07.2023 - 06.2024
  • Stocked shelves with various consumable products for customer accessibility.
  • Assisted customers in locating items and answering product inquiries.
  • Maintained cleanliness and organization of the sales floor and storage areas.
  • Operated equipment to unload and restock merchandise.
  • Worked independently with no supervision and maintained efficiency and production during shifts.

Customer Service Associate

Walgreens
Glendale
01.2023 - 06.2023
  • Assisted customers with product inquiries and service requests.
  • Managed transactions accurately and efficiently.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Assembled and printed canvas prints, posters, banners, photo books, and glass frame pictures.
  • Assisted with passport pictures and money services.

Education

Electrical Trade Specialty

West-Mec
Phoenix , Az
09.2023 - 05.2024

High School Diploma -

Independence High School
Glendale, United States

Skills

  • Problem-solving
  • Attention to detail
  • Organizational skills
  • Technical troubleshooting
  • Emergency response
  • Customer service excellence
  • Utility locating techniques
  • Safety compliance
  • Time management
  • Communication skills

Certification

  • OSHA 10 certified
  • Certificate for completing a course of electrical theory for 1 year
  • Scissor Lift certification
  • Boom lift certification
  • Fork lift certification

Languages

English

Spanish

Timeline

Utility Locator

ELM Locating & Utility Services
11.2025 - Current

Apprentice 1

Canyon State Electric
05.2024 - 11.2024

Electrical Trade Specialty

West-Mec
09.2023 - 05.2024

Food And Consumables Associate

Walmart
07.2023 - 06.2024

Customer Service Associate

Walgreens
01.2023 - 06.2023

High School Diploma -

Independence High School
Nelson A Flores