Nelson Aguero Rodriguez
Spring,TX
Summary
Dynamic professional with a proven track record at Catholic Charities, excelling in case management and emergency response training. Skilled in fostering community outreach and staff development, I have significantly improved client care through innovative program management. Expert in documentation proficiency and effective communication, I consistently achieve goals through teamwork and conflict resolution. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager / Employment Specialist
Catholic Charities
Houston, TX
12.2021 - 02.2025
- Collaborated with other service providers to ensure continuity of care for clients.
- Counseled clients on available resources within the community that could help meet their needs.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Developed individualized care plans with input from clients and their families.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Organized group activities to provide socialization opportunities for clients.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Monitored client progress through regular follow-up contacts.
- Supported family members by providing information on local support groups.
- Attended court hearings as a representative of the organization when needed.
- Provided crisis intervention support for clients in emergency situations.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
- Conducted individualized assessments to determine client's eligibility for employment programs.
- Maintained contact with employers regarding hiring needs, labor law requirements, wage information.
- Developed and implemented career development workshops for job seekers.
- Facilitated the delivery of employment services to clients in accordance with program guidelines.
- Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
Engineer II (Maintenance)
Landry’s
Houston, USA
08.2019 - 05.2021
- Conduct inspections for preventive maintenance needs;
- Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas;
- Performs other duties as assigned or requested;
- Engaging with industry suppliers and manufacturers (plant/factory visits, substation visits) for assigned materials and components;
- Coordinate the operation, maintenance, repair and testing of equipment and systems in the field installations;
- Provide planning and coordination of work activity and training of technical staff;
- Learning new technologies and building integrations into many platforms;
- Design and implement quality AV technology solutions to ensure effective and economical support for products, systems or equipment;
- Document the results of complex analysis and design tasks;
- Coordinate the preparation of detailed AV engineering packages, including specifications, drawings, and technical documents for the client;
- Utilize computer-assisted engineering and design (CAD) software and equipment to perform engineering tasks;
- Participate in studies to identify alternative design approaches and implications thereof to develop innovative solutions to complex problems;
- Select, supervise, and manage plant electrical contractors;
- Analyze electrical and controls equipment and recommend potential improvement projects and strategies;
- Maintain a good working knowledge of the National Electrical Code, and applicable state and local codes, ensure the facility is Arc Flash Compliant
Social Worker
District of Education of Camaguey Province
Camaguey, Cuba
09.2012 - 12.2016
- Interviewed clients alone and families to determine the service best fit to their needs
- Oriented and advised individuals, teens and their families on community resources, made referrals, and devised realistic treatment plans to improve care and wellbeing
- Communicated with public, social, and welfare organizations to obtain and provide information
- Present and prepare case history material for review and discussion with staff and supervisors
Social Worker
Department of Education of Camaguey
Camaguey, Cuba
07.2008 - 08.2012
- Evaluate and address individual student needs and concerns
- Write petitions, court reports, case plans, and several legal documents
- Conduct mental health assessments in schools under the Department of Education of Camaguey
- Home settings of children and teens receiving prevention services
- Consult with other staff and professionals regarding the treatment of specific clients
- Educate families, individuals, and students about existing community resources
- Develop workable solutions for recurring issues for individuals and their families
- Maintain thorough case history records and write detailed reports
Education
College Certificate - Accounting And Logistics
Camaguey College
Camaguey - Cuba 06-2014
BBA - Education Physical Culture
University of Camaguey
Camaguey - Cuba07-2012
Skills
- Emergency response training
- Spreadsheet development
- Family group maintenance
- Community outreach expert
- Program management
- Staff development
- Mood disorders knowledge
- Attentive
- Data entry and analysis
- Documentation proficiency
- Clear communication
- Case management
- Case documentation
- Report writing
- Organization and multitasking
- Verbal and written communication
- Team collaboration
- Conflict resolution
- Staff management
Certification
- Safe Haven Training on CMG Connect, 02/13/2022
- Instructor-Led, 05/11/2022
- Professional Development, 09/10/2022
- Service Animals under the ADA, 01/30/2023
- Client Track end User Training, 05/15/2024
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Full Professional
Timeline
Case Manager / Employment Specialist
Catholic Charities
12.2021 - 02.2025
Engineer II (Maintenance)
Landry’s
08.2019 - 05.2021
Social Worker
District of Education of Camaguey Province
09.2012 - 12.2016
Social Worker
Department of Education of Camaguey
07.2008 - 08.2012
College Certificate - Accounting And Logistics
Camaguey College
BBA - Education Physical Culture
University of Camaguey
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