Nelson Aguilera
North Miami
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet organizational goals. Experienced in matching employees with roles that maximize performance. Proactive and hardworking professional focused on continuous operational improvement. Encouraging manager and analytical problem solver with strong team-building, leadership, and motivational abilities.
Demonstrates excellent customer relations and relationship-building skills. Proficient in independent decision-making and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building strategies to enhance employee engagement and overall performance
Overview
5
5
years of professional experience
1
1
Certification
Work History
Middle Market Producer
USI Insurance Services
2024.02 - Current
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Developed sales strategies to increase sales of insurance policies.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
Assistant Manager
Prestige Trucking Insurance
2020.11 - 2024.02
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Delivered hands-on customer assistance by evaluating needs and leveraging current knowledge of consumer preferences.
- Assisted agents in navigating insurance markets. Supported policy sales through effective communication. Organized applications and documentation for efficient processing.
- Trained agents on coverage options and operational protocols.
- Engaged with agents and insured clients to swiftly address and resolve concerns.
Education
High School Diploma -
Miami Central High School
1781 NW 95th St, Miami, FL 33147Skills
- Task Delegation
- Performance assessment expertise
- Organizational Leadership
- Patience and Understanding
- Sales leadership
- Sales expertise
- Team leadership
Certification
2-20 Insurance License
Timeline
Middle Market Producer
USI Insurance Services
2024.02 - Current
Assistant Manager
Prestige Trucking Insurance
2020.11 - 2024.02
High School Diploma -
Miami Central High School