Nelson Alarcon
Mebane,NC
Summary
Accomplished Driver Instructor at ABSS with expertise in defensive driving and effective communication. Leveraged motivational techniques to enhance student learning outcomes, achieving a 95% pass rate. Skilled in vehicle inspections and problem solving, ensuring safety and compliance. Proven track record in customer service and team collaboration, fostering a positive learning environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver Instructor
Alamance Burlington School System
Burlington,NC, NC
11.2023 - Current
- Fostered a positive learning environment through reinforcement and motivation.
- Instructed students on safe driving techniques and regulations.
- Assessed student learning outcomes to measure comprehension.
- Monitored student progress to ensure objectives were achieved.
- Utilized diverse teaching methods including lectures, demonstrations, and role-playing.
- Conducted pre-trip vehicle inspections prior to each lesson.
- Provided constructive feedback to enhance driving performance and identify improvement areas.
- Communicated with parents about underage students' progress toward final driving tests.
Class A CDL Delivery Driver
South Eastern Express
Raleigh, North Carolina
03.2022 - 12.2022
- Conducted pre-trip inspections on trucks to ensure operational readiness.
- Communicated delivery schedules, locations, and issues with dispatchers effectively.
- Ensured compliance with Department of Transportation regulations and safety standards.
- Maintained cleanliness of truck interior, exterior, and cargo area throughout shifts.
- Loaded and unloaded freight at customer sites, adhering to timelines.
- Verified invoice accuracy against delivered products to prevent discrepancies.
- Utilized effective tie-down techniques to secure loads during transit.
- Provided prompt and courteous service to customers upon delivery.
CDL A driver Instructor
Abilene Motor Express
Richmond, Virginia
12.2019 - 03.2022
- Achieved timely deliveries by adhering to prescribed routes and delivery schedules.
- Conducted regular vehicle maintenance tasks, ensuring optimal performance and safety.
- Engaged with other drivers on the road while following safe driving protocols.
- Completed thorough pre-trip inspections for safety and regulatory compliance before each journey.
- Transported freight safely, aligning with Department of Transportation guidelines for CDL A OTR Drivers.
- Monitored shipments via GPS throughout transit to ensure timely arrival.
- Documented hours of service accurately in daily logbooks to meet federal requirements.
- Provided excellent customer service by addressing inquiries professionally and promptly.
- Participated in team driving assignments when needed.
- Attended safety meetings as required by management personnel.
- Planned routes according to delivery instructions, customer requests or knowledge of the area.
Mechanic
Johnson Lexus Of Durham
Durham, North Carolina
12.2011 - 12.2018
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Maintained accurate records of work performed in accordance with company standards.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Ensured safety protocols were followed while working on vehicles.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Tested components with appropriate instruments to ensure proper operation.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Assisted fellow mechanics when necessary during complex repairs.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Addressed customer questions and concerns regarding products and services.
- Monitored shop equipment to maintain safe working condition.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Diagnosed and repaired vehicles during road call situations.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Completed required paperwork and delivered to customer.
- Connected electrical wiring to control panels and electric motors.
- Kept detailed records of repairs, labor involved and parts used.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Conducted test drives before and after repair services.
- Completed standard inspections to assess wear and damage to vehicles.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Reviewed work orders and discussed with supervisors.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Mechanic
Camping World
Raleigh, North Carolina
02.2010 - 12.2011
- Prepared campers for winter conditions to ensure safety and comfort.
- Replaced damaged water tanks to maintain functionality.
- Repaired leaking roofs to prevent water damage.
- Replaced radios and TVs to enhance entertainment systems.
- Installed antennas for improved signal reception.
- Installed hitches and fifth wheels for towing capabilities.
- Installed brake systems on tow vehicles to enhance safety.
Education
High School Diploma -
MEF High School
Gye-Ecuador01-1994
Skills
- Defensive driving
- Customer service
- Route planning
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Teaching methods
- Safety regulations
- Motivational techniques
- Technical troubleshooting
- Student assessment
- Vehicle inspection
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Expired ASE Certified
- Hazmat endorsement
- Double and triple endorsement
- Alignment school
- Lexus Certified technician
- Driver's Ed certified
- Class A driver license
Timeline
Driver Instructor
Alamance Burlington School System
11.2023 - Current
Class A CDL Delivery Driver
South Eastern Express
03.2022 - 12.2022
CDL A driver Instructor
Abilene Motor Express
12.2019 - 03.2022
Mechanic
Johnson Lexus Of Durham
12.2011 - 12.2018
Mechanic
Camping World
02.2010 - 12.2011
High School Diploma -
MEF High School
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