Overview
Work History
Education
Skills
Timeline
Generic

Nelson Alvarez

Glendale,AZ

Overview

34
34
years of professional experience

Work History

Internet Sales Manager

Audi North Scottsdale
01.2020 - Current
  • Develop, implement, and manage processes for handling internet leads from initial contact to closing.
  • Utilize Dealer Socket to manage customer interactions, follow up with leads, and monitor the sales pipeline.
  • Schedule appointments and coordinate with the sales team to ensure seamless transitions for customers.
  • Promote a customer-focused culture within the team, encouraging collaboration with other departments.
  • Analyze weekly, monthly, and quarterly sales reports to measure performance, track progress and identify trends.

Sales Manager

Peoria Ford
04.2019 - 01.2020
  • Identifying appropriate inventory, oversee sales, negotiating sales prices and handling contracts to close deals
  • Director of internet sales
  • Train new sales associates in suspecting, prospecting and leads
  • Collaborating with team members to reach sales targets
  • Assisting with the set-up of showroom and promotional displays.

Sales Manger

Fuccillo Kia of Port Charlotte
05.2016 - 04.2019
  • Implemented a new sales training program, enhancing team productivity and customer satisfaction ratings
  • Cultivated long-term customer relationships, leading to an increase in repeat and referral business
  • Placed orders with manufacturers and suppliers to guarantee timely restocking and availability of popular models
  • Successfully negotiated sales and trade-in deals.

Automotive Sales

Fuccillo Kia of Cape Coral
01.2012 - 05.2016
  • Kia Sales Elite Gold level in 2016-2015
  • Kia Sales Elite Silver level in 2012-2014
  • Greeting and prospecting customers, identifying appropriate inventory
  • Communicate characteristics, features, capabilities and promotional offers to customers and sell value-added services to customers
  • Create customer loyalty by maintaining a customer database and communicating with them
  • Building a rapport with potential customers to improve the possibility of a sale in the future
  • Active participation in daily sales meeting, collaborating with team members to reach sales targets.

Automotive Sales

Dade Jeep Chrysler Dodge
01.2005 - 01.2012
  • Determined the needs of the customer by listening and asking questions
  • Established relationships with new customers
  • Showed customers how to use acquired vehicles after delivery
  • Perform walk around with customers and demonstrate features of suitable automobiles
  • Effectively closes sales
  • Part of the internet development team
  • Trained salesmen for the internet department
  • Developed opportunities and leads for the dealership.

Private Investigator

First Fidelity Investigation
01.1991 - 01.2005
  • Offered protection to executives or individuals
  • Conducted research to collect and analyze information to present to the client/organization
  • Interviewed people to gather necessary information pertaining to the case
  • Facilitated surveillance investigations of individuals
  • Gathered and compiled important information for the client
  • Documented investigations by preparing and presenting reports and case summaries
  • Compiled suspects, prospects and leads for the organization.

Education

High School Diploma -

Deerborne Highschool at Coral Gables, FL
01.1982

Skills

  • Customer Service
  • Leadership & Team Management
  • Negotiation Skills
  • Financial Acumen

Timeline

Internet Sales Manager

Audi North Scottsdale
01.2020 - Current

Sales Manager

Peoria Ford
04.2019 - 01.2020

Sales Manger

Fuccillo Kia of Port Charlotte
05.2016 - 04.2019

Automotive Sales

Fuccillo Kia of Cape Coral
01.2012 - 05.2016

Automotive Sales

Dade Jeep Chrysler Dodge
01.2005 - 01.2012

Private Investigator

First Fidelity Investigation
01.1991 - 01.2005

High School Diploma -

Deerborne Highschool at Coral Gables, FL

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Nelson Alvarez