NELSON ARROYO
Berwyn ,IL
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Hawk Chrysler Jeep Dodge Ram
Forest Park, IL
05.2021 - 02.2024
- Utilized CRM software to manage customer accounts and track performance metrics.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Larry H. Miller Chrysler Jeep Dodge Ram
11.2018 - 01.2020
- Work CRM, talk to customers in service drive as well in the parts area, set appointments, taking inbound outbound calls, meet and greet customers, send out emails and follow up calls to the customer, have product knowledge
Sales Consultant
Larry H. Miller Chrysler jeep
11.2017 - 11.2018
- Work CRM, talk to customers in service drive as well in the parts area, set appointments, taking inbound outbound calls, meet and greet customers, send out emails and follow up calls to the customer, have product knowledge, vehicle presentation
CONTRACTOR
NAVISTAR
02.2016 - 11.2017
- Team leader of picking parts as well as a forklift operator, receive packages from dock and deliver back to the warehouse, handle phone calls through UPS/FED EX e.t.c for delivering packages out of state, scrapyard work
SALES REP
T-MOBILE
04.2015 - 02.2016
- Answered telephones, gave important info to customers, take messages, or transfer calls to the appropriate departments, made bills payments as well as calling customers, and making appointments for them to come ino the store, deposit & collect money into different accounts, completed forms accordance with company procedures, operate office equipment, such as copiers, fax machines, and arrange for repairs when it malfunctions
Front end deli
Jewel Osco
07.2014 - 06.2015
- Started as a front end bagger greeting associates when they walked in and out, helped clean when closing time came, put foods and different items away when not needed so front end can look presentable, transitioned into the deli after front end preparing and slicing different foods for customers
Education
High school diploma -
MORTON WEST HIGHSCHOOL
Berwyn, IL07.2016
Skills
- Certified forklift operator(Sit down & stand up)
- Lift up to 50lbs
- Excellent verbal communicator
- Keen attention to detail and organization
- Ability to operate powered pallet jacks
- Ability to operate manual dollies
- CRM Software
- Customer Service
- Microsoft Outlook
- Sales
- Microsoft Office
Timeline
Sales Consultant
Hawk Chrysler Jeep Dodge Ram
05.2021 - 02.2024
Sales Consultant
Larry H. Miller Chrysler Jeep Dodge Ram
11.2018 - 01.2020
Sales Consultant
Larry H. Miller Chrysler jeep
11.2017 - 11.2018
CONTRACTOR
NAVISTAR
02.2016 - 11.2017
SALES REP
T-MOBILE
04.2015 - 02.2016
Front end deli
Jewel Osco
07.2014 - 06.2015
High school diploma -
MORTON WEST HIGHSCHOOL