Mailyn Rodriguez
Syracuse,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Office Assistant II
Syracuse City School District
11.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored and tracked budgets and expenses.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Youth Development Professional
Elmcrest Children's Center
04.2022 - Current
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Managing record keeping and reporting
- Coordinating the activities of division-wide student groups
- Dealing effectively with members concerning behavior and discipline issues
- Take part in sports, games, and movie nights with children.
Prior Auth Specialist
Associated Medical Professionals (Urology)
08.2022 - 11.2022
- Received request for prior authorizations through Medent and/or via phone or fax and ensure that they are properly and closely monitored
- Processed referrals and submit medical records to insurance carriers to expedite prior authorization processes
- Obtained authorization for all diagnostic imagings and medications
- Communicated with clinical staff.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
Prior Auth Specialist
Crouse Medical Practice (Cardiology)
11.2020 - 08.2022
- Obtain prior authorizations for all diagnostic imaging testing
- Such as CT's, Echo's, Nuclear Test, Stress
- Appeal all denied authorizations
- Communicate with the ordering provider.
Customer Service Receptionist
Suburban Propane Call Center
09.2014 - 09.2020
- Answer Inbound Calls for customers with billing questions, urgent and service request
- Directed Customer to proper state and departments
- Verified and Updated information as needed.
Patient Access Specialist2
Syracuse Community Health Center
12.2012 - 01.2015
- Greeted and registered patients for doctor's visits; including contact information & insurance data
- Verified insurance coverage and interpreted for Spanish speaking patients as needed for some doctors
- Answered and transferred all calls for all staff including doctors, and nurses
- Call to confirm appointments on a weekly basis
- Arranged appointments with the appropriate professional staff for weekly and monthly check-ins.
Education
Diploma -
Onondaga Community College
Syracuse, NY07.2024
Skills
- Bilingual - Spanish Speaking
Training
- Medent System Training, Syracuse, NY, NY, 2020
- Medical Records Training, Syracuse, NY, NY, 2020
- Completed Epic System Training, Syracuse, NY, NY, 2015
- Epic Scanning Training, Syracuse, NY, NY, 2018
- Certified Spanish Medical Interpreter, Syracuse, NY, NY, 2009
Languages
Spanish
Professional Working
Timeline
Office Assistant II
Syracuse City School District
11.2022 - Current
Prior Auth Specialist
Associated Medical Professionals (Urology)
08.2022 - 11.2022
Youth Development Professional
Elmcrest Children's Center
04.2022 - Current
Prior Auth Specialist
Crouse Medical Practice (Cardiology)
11.2020 - 08.2022
Customer Service Receptionist
Suburban Propane Call Center
09.2014 - 09.2020
Patient Access Specialist2
Syracuse Community Health Center
12.2012 - 01.2015
Diploma -
Onondaga Community College
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