Nelson Buitrago
Miami,FL
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Pollo Campero
01.2024 - 02.2025
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Shift Manager
Pollo Campero
12.2023 - 12.2024
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
Cook
Pollo Campero
11.2021 - 01.2022
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cook
Latin American Grill
04.2004 - 10.2021
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Skills
- Staff supervision
- Operations management
- Supervision and training
- Employee scheduling
- Labor cost controls
- Quality management
Certification
- Managers ServSafe Certificate
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
General Manager
Pollo Campero
01.2024 - 02.2025
Shift Manager
Pollo Campero
12.2023 - 12.2024
Cook
Pollo Campero
11.2021 - 01.2022
Cook
Latin American Grill
04.2004 - 10.2021
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