Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Nelson Calderon

Sylmar,CA

Summary

Versatile and results-driven professional with a robust background at Walmart, excelling in customer service and vehicle maintenance. Demonstrates expertise in preventive maintenance and problem-solving, alongside exceptional bilingual communication skills. Proven track record of enhancing operational efficiency and customer satisfaction, leveraging collaborative teamwork and technical acumen. Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Auto Care Center Technician

Walmart
Santa Clarita, CA
01.2018 - 09.2024
  • Service Writing work orders for customers through the company’s Operating System
  • Using company provided tools such as Pry bar pipes, Torque Wrenches, Socket Wrenches & Oil Filter removal tools to remove & replace engine oil
  • Torquing Oil Drain Bolt to correct specs of the vehicle
  • Replacing correct type & amount of engine oil for said vehicle
  • Providing complimentary courtesy such as correct Tire Pressure, refilling Washer Fluid, Vacuuming, and Windshield Cleaning
  • Replacing Air Filters & Cabin Air Filters
  • Replacing Brake & Headlight Bulbs
  • Removing & Installing Batteries
  • Helping customer find & purchase correct set of new tires as well as setting up a follow up appointment
  • Checking Customers in for Walk-Ins or Appointments
  • Using Car lifts to properly and safely lift vehicles
  • Using company provided tools such as Power drills, Tire Cover Pryers, Sockets, & Torque Wrenches
  • Removing, Installing, Inspecting & Repairing Tires through company guidelines
  • Replacing Tire Service Packs every time a tire is removed or installed
  • Inspecting, Programming, & Relearning Tire Pressure Monitoring Sensors using OBD Tool
  • Applying correct amount of PSI to tires & Torquing tires to correct specs of the vehicle
  • Using the Figure 8 System to test and ensure quality and safety of vehicle after installations

Customer Service Representative

New Star
Tarzana, CA
03.2017 - 07.2020
  • Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store
  • Set up advertising displays and arranged merchandise on counters and tables to promote sales
  • Answered customers' questions concerning location, price, and use of merchandise
  • Kept record of sales, prepared inventory of stock, and ordered merchandise

Cashier/Cook

Honey Baked
Northridge, CA
01.2015 - 12.2017
  • Cashed checks for customers and monitored checkout stations in self-service store
  • Received telephone and written orders from plant departments for maintenance service, such as repair work, machine adjustments and installation of property
  • Requested customer orders and depressed keys of multicounting machine to simultaneously record order and compute bill

Education

General Education -

Reseda High School Science & Math Magnet Program
Reseda, CA
01.2015

Nursing

Ventura County Community College District
Ventura, CA

Skills

  • Fluent in English and Spanish
  • Proactive Task Management
  • Microsoft Office
  • Self-starter
  • Good organizational skills
  • Fast learner
  • Proficient Telephone Skills
  • Collaborative Team Player
  • Attention to Detail
  • Skilled in Office Equipment Management
  • Tire mounting and balancing
  • Courtesy inspection
  • Bay maintenance
  • Inspecting vehicles
  • Hazardous waste management
  • Scheduled services
  • Operating air compressors
  • Technical documentation
  • Customer service
  • Computer diagnostics
  • Estimating work
  • Problem-solving
  • Preventive Maintenance
  • Changing oil
  • Suspension systems understanding
  • Time management
  • OSHA regulation compliance
  • Safety protocols and procedures
  • Changing tires

Affiliations

  • AUTOMOTIVE REPAIRS
  • COOKING
  • LONG DRIVES TO NEW PLACES

Languages

English
Professional
Spanish
Professional

Certification

  • ASE CERTIFICATE
  • FOOD HANDLING CERTIFICATE

Timeline

Auto Care Center Technician

Walmart
01.2018 - 09.2024

Customer Service Representative

New Star
03.2017 - 07.2020

Cashier/Cook

Honey Baked
01.2015 - 12.2017

General Education -

Reseda High School Science & Math Magnet Program

Nursing

Ventura County Community College District

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Nelson Calderon