Nelson Correa Correa
WATERBURY,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
13 J
Army Active Duty
Fort Drum, NY
02.2021 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Leverage skills to input and compile data gathered from various sources.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
Big Lots
Waterbury, CT
06.2020 - 01.2021
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Computed purchases and received and processed cash or credit payment.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Greeted customers to determine wants or needs.
Security Guard
brass mills
Waterbury, CT
03.2019 - 12.2019
- Monitored access control systems and key code records for suspicious activities.
- Answered questions from the public regarding facility rules and regulations.
- Investigated reported incidents to protect company assets.
- Provided customer service assistance to staff and visitors in a professional manner.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Patrolled crowds during events to preserve order and promote security.
- Provided escorts for employees entering and exiting the building after hours.
- Enforced safety regulations and monitored access control points.
- Maintained high levels of alertness throughout shifts.
Assistant Manager
Resturant Depot
Waterbury, CT
06.2018 - 01.2019
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Managed customer service inquiries and complaints in a timely manner.
- Completed inventory audits to identify losses and project demand.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
GED -
Adult Education
Waterbury, CT07-2017
Skills
- Organization
- Friendly, Positive Attitude
- Organizational Skills
- Clerical Support
- Recordkeeping
- Maintenance & Repair
- Basic Math
- Problem Resolution
- Problem-Solving
- Retail Loss Prevention
- Payment Processing
- Inventory Control
- Inventory Tracking
- Cash Handling
- Stationary Surveillance
- Electronic Surveillance
- CCTV Monitoring
- Access Control
- First Aid and CPR Certified
- Military Experience
- General Security
- Physical Fitness
Languages
Spanish
Professional
English
Professional
Timeline
13 J
Army Active Duty
02.2021 - Current
Sales Associate
Big Lots
06.2020 - 01.2021
Security Guard
brass mills
03.2019 - 12.2019
Assistant Manager
Resturant Depot
06.2018 - 01.2019
GED -
Adult Education
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