Nelson Correia Lopes
sales representative
Freeport,NY
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Nation United LC
01.2017 - 10.2019
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Account Manager
Coreview
08.2015 - 02.2017
- Oversaw new business development and customer servicing.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Trained and coach a small team in the marketing.
Customer Service
Quiznos Subs
08.2006 - 03.2014
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
Education
Bachelor Of Liberal Arts - Liberal Arts And General Studies
Nassau Community College
Garden City, NYSkills
- Sales Activities
- Customer Service
- Product and Service Knowledge
- Sales Monitoring
- Managing Multiple Priorities
- Financial Forecasting
- Project Management
- Recruiting and Interviewing
- Directing Team Members
- Performance Tracking and Evaluations
- Corporate Social Responsibility
- Sales Strategies
- Scheduling and Coordinating
- Administration and Reporting
- Employee Coaching and Motivation
Timeline
Assistant Manager
Nation United LC
01.2017 - 10.2019
Account Manager
Coreview
08.2015 - 02.2017
Customer Service
Quiznos Subs
08.2006 - 03.2014
Bachelor Of Liberal Arts - Liberal Arts And General Studies
Nassau Community College
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