Nelson Diaz
Homestead ,FL
Summary
Focused parts pro well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 20 years of progressive experience in field. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
General Manager
Ditor Corp
01.2010 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Commercial Parts Professional
Advance Auto Parts
11.2011 - 10.2023
- Understood and executed instructions furnished in written, oral or diagram form.
- Built and maintained network of second source suppliers.
- Achieved personal and store sales goals and service objectives.
- Created, built and maintained professional customer relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Science - Business Administration
University of Phoenix
Miami, FL03.2016
No Degree - Automotive Mechanics
Automotive Service Excellence
Miami, FL01.2012
Skills
- Vendor Negotiations
- Compliance Requirements
- Customer Inquiries
- Store Opening and Closing
- Persuasive Selling
- Cash Register Operation
- Customer Assistance
- Retail Sales
- Sales Expertise
- Sales Contracts
Languages
English
Full Professional
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Parts Professional
Advance Auto Parts
11.2011 - 10.2023
General Manager
Ditor Corp
01.2010 - Current
Bachelor of Science - Business Administration
University of Phoenix
No Degree - Automotive Mechanics
Automotive Service Excellence
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