Nelson Giorgini
Tacoma,WA
Summary
Dynamic professional skilled in addressing team needs through innovative strategies and a strong focus on daily operations. Proven track record in coordinating schedules and optimizing workflows to align with business objectives. A strong work ethic, combined with a resourceful and positive attitude, fosters a collaborative, productive environment. Committed to driving results while maintaining high standards of excellence in all endeavors.
Overview
2
2
years of professional experience
Work History
Shift Leader
LAZ parking
09.2023 - 01.2024
- Supervised and trained valet team members, ensuring high customer service and operational efficiency standards.
- Managed parking logistics and space allocation for over 100 vehicles to optimize utilization and customer satisfaction.
- Resolved customer inquiries and issues, focusing on service excellence and quick problem resolution.
- Handled financial transactions, including cash handling and daily revenue reconciliation.
Assistant Manager
Goya Vintage Clothing
04.2022 - 06.2023
- Implemented new inventory systems and processes to reduce costs and improve efficiency for thousands of items.
- Handled customer complaints and inquiries promptly and professionally.
- Developed marketing campaigns to increase sales and customer loyalty.
- Monitored and analyzed financial and operational performance to identify areas for improvement.
Assistant Manager
Pauly's Midway Grocery and Deli
09.2021 - 05.2023
- Developed and implemented strategies to increase store sales and profits.
- Processed daily financial reports and analyzed sales and inventory data.
- Managed and monitored store operations, including cash handling and opening/closing procedures.
- Created and optimized scheduling for all 10 employees.
Seasonal Delivery Driver
UPS
10.2022 - 01.2023
- Maintained accurate records of deliveries, including delivery times, packages delivered, and customer signatures.
- Followed customer instructions for special deliveries and ensured customer satisfaction.
- Followed all safety rules and regulations while driving and handling merchandise.
- Completed 80-100 deliveries per day.
Valet Driver
Lexus of Tacoma
05.2022 - 09.2022
- Provided outstanding customer service by greeting customers and responding to requests.
- Assisted customers with retrieving their vehicles and providing directions.
- Maintained a clean and organized parking lot and work area.
- Assisted customers with parking their vehicles in a timely, efficient manner.
Chef
Porch Light Pizza
08.2021 - 05.2022
- Prepared and cooked high-quality dishes and desserts.
- Ensured that all dishes were prepared according to health and safety regulations.
- Utilized cost-saving measures to ensure efficient use of ingredients and supplies.
Education
Bachelor of Arts - Management Information Systems
Washington State University
Pullman, WA02-2026
Associate of Arts - DTA
Spokane Falls Community College
Pullman, WA08.2023
Skills
- Team leader
- Detail oriented
- Extrovert
- Microsoft Excel
- Quality inspections
- Documentation review
- Assigning work
- Client support
- Daily workflows
Timeline
Shift Leader
LAZ parking
09.2023 - 01.2024
Seasonal Delivery Driver
UPS
10.2022 - 01.2023
Valet Driver
Lexus of Tacoma
05.2022 - 09.2022
Assistant Manager
Goya Vintage Clothing
04.2022 - 06.2023
Assistant Manager
Pauly's Midway Grocery and Deli
09.2021 - 05.2023
Chef
Porch Light Pizza
08.2021 - 05.2022
Bachelor of Arts - Management Information Systems
Washington State University
Associate of Arts - DTA
Spokane Falls Community College