Nelson Gomez
Tomball
Summary
Dependable Order Taker and team member with record of responsibility and hardworking approach. Offering proficiency in cash register operations and customer service. Skilled at working quickly to take orders and keep the line moving. Neat and orderly with a professional demeanor and excellent sales abilities. Efficient Order Taker known for high productivity and completing tasks swiftly. Specialized in customer service, order processing, and communication skills. Excel in listening, problem-solving, and time management to enhance customer satisfaction and streamline order taking processes. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Efficient professional in supply chain management, known for productivity and ability to complete tasks swiftly. Possess specialized skills in order processing, inventory management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Order Taker
Whatabuger
12.2024 - 10.2025
- Took customer orders accurately and efficiently to ensure timely service.
- Communicated menu items and specials to enhance customer dining experience.
- Processed payments using point-of-sale system for smooth transactions.
- Collaborated with kitchen staff to ensure order accuracy and freshness.
- Assisted customers with inquiries about menu options and promotions.
- Supported team members during busy shifts to maintain efficient operations.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Klein Cain
10201 Spring Cypress Rd, Houston, TX 7707005-2026
Skills
- Customer service
- Order accuracy
- Effective communication
- Team collaboration
- Problem resolution
- Cash handling
- Menu knowledge
- Menu memorization
- Typing speed
- Cleaning skills
- Payment processing
- Guest relations
- Following pick sheets
- Updating logs
- Tracking packages
- Preparing packages
- Data entry skills
Accomplishments
- Trained and mentored 5 employees.
- Achieved tasks by completing fully with accuracy and efficiency.
Certification
- Customer Service Training - 2 years
Languages
English
Native or Bilingual
Spanish
Native/ Bilingual
Timeline
Order Taker
Whatabuger
12.2024 - 10.2025
High School Diploma -
Klein Cain
Education and Training
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