Nelson Guerrero
Hackensack,NJ
Summary
Results-driven automotive retail leader with 26 years of experience, including a successful tenure at Manhattan Swedish Cars. Proven ability to drive revenue growth and enhance client retention through strategic sales initiatives and exceptional service management. Expertise in trend analysis and budget management, leading to improved operational efficiency and profitability. Committed to fostering team collaboration and delivering outstanding customer experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Manhattan Swedish Cars
New York, NY
06.2018 - Current
- Designed sales and service strategies to improve revenue and retention.
- Analyzed market trends to inform business decisions and strategies.
- Guided management and supervisory staff to promote smooth operations.
- Monitored progress by establishing plans, budgets and measuring results.
- Supervised employees through planning, assignments, and direction.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Created effective business plans to focus strategic decisions on long-term objectives.
General Manager
Experience Auto Group
Plainview , NY
10.2012 - 06.2018
- Designed sales and service strategies to improve revenue and retention.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Trained employees on duties, policies and procedures.
General Manager
Honda Of Freehold
Freehold, NJ
12.2010 - 07.2012
- Designed sales and service strategies to improve revenue and retention.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Tracked monthly sales to generate reports for business development planning.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Education
Some College (No Degree) - Electrical Engineering
Hudson County Community College
Jersey City, NJSkills
- PC competent
- Trend analysis
- Supervision and training
- Budget forecasts
- Profit generation
- Staff management
- Salary structure/compensation analysis
- Facility management
- Advertising and marketing
- Performance evaluations
- Expense control
- Troubleshooting expertise
- Leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- NADA Dealer Academy 2010
References
References available upon request.
Timeline
General Manager
Manhattan Swedish Cars
06.2018 - Current
General Manager
Experience Auto Group
10.2012 - 06.2018
General Manager
Honda Of Freehold
12.2010 - 07.2012
Some College (No Degree) - Electrical Engineering
Hudson County Community College
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