Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nelson Matanga

Walnut Creek,CA

Summary

Dedicated personal care professional with 15+ years in healthcare, known for delivering high-quality support, and efficient service. Expertise includes elderly assistance, disability care, and health monitoring. Strong focus on improving client outcomes through empathetic communication. Ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact to the community.

Overview

17
17
years of professional experience

Work History

Resident Assistant

Kisco senior living
Walnut Creek, CA
05.2021 - Current
  • Supported client rights by applicable laws, regulations, and ethical standards.
  • Promoted a positive environment that respects the dignity of residents.
  • Adhered to professional standards, facility policies, and procedures.
  • Provided personal care services, including bathing, dressing, and grooming, and followed care plans to address specific client needs.
  • Responded promptly to emergencies involving client health or safety.
  • Encouraged socialization among residents through recreational activities.
  • Monitored variations in residents' physical and mental well-being, documenting significant changes in CareApp.
  • Prepare and serve their meals if the residents cannot go to the dining area.
  • Established meaningful connections with residents to ensure a seamless care experience.
  • Built a strong and trusting rapport with residents and loved ones.
  • Ensured apartment cleanliness through surface cleaning, dish washing, and garbage collection.

Retail Stock Associate/Sales Assistant

John Varvatos
Livermore, CA
07.2021 - 07.2022
  • Ensured compliance with company policies, safety regulations, and security practices.
  • Assisted with setting up displays for new or seasonal merchandise.
  • Provided excellent customer service in a friendly, courteous manner.
  • Executed price changes on store items as directed by management.
  • Conducted regular inventory audits to ensure the accuracy of stock counts.
  • Ensured that the store was clean and organized at all times.
  • Maintained inventory levels by restocking shelves and rotating stock.
  • Organized backroom stock shelves to maximize space utilization.
  • Inspected incoming shipments for damages or discrepancies.
  • Kept work areas clean, sales floor area, neat and organized for optimal productivity and worker safety.
  • Compared merchandise invoices to items actually received.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Provided excellent customer service to clients in person and over the phone.
  • Assisted in creating displays to promote products.
  • Verified that all merchandise was correctly priced and labeled.

Sushi Chef

Sushi One
Reno, NV
04.2016 - 11.2019
  • Followed proper food handling techniques to ensure safety of customers.
  • Checked temperature of cooked foods regularly to ensure safe consumption levels.
  • Calculated accurate portion sizes when making sushi rolls or platters.
  • Maintained knowledge of current menu items and specials.
  • Sustained high product quality standards during full shift
  • Adhered to all local health department regulations and guidelines.
  • Resolved conflicts between customers or staff members calmly and professionally.
  • Sanitized counters, knives, utensils, plates and other items used in food preparation.
  • Conversed with patrons and explained different sushi menu items and what ingredients were used in preparation.
  • Crafted custom sushi orders to accommodate guests' dietary preferences and allergies.
  • Prepared sushi rolls with fresh ingredients and traditional recipes.
  • Cleaned, cut, and prepared fish for sushi dishes.
  • Managed storage of raw ingredients according to established protocols.
  • Assisted in opening and closing duties such as cleaning, restocking.
  • Collaborated with other chefs in preparing meals for large parties.

Direct Care Staff

Bethel Gardens
Reno, NV
03.2012 - 05.2016
  • Strictly followed individualized plans of care to address each client's needs.
  • Provide activities of daily living for the residents.
  • Encouraged socialization among clients through recreational activities.
  • Monitored changes in physical or mental condition and reported notes to the nurse or administrator.
  • Promoted resident rights while adhering to applicable laws, regulations, and ethical standards. Following house regulations. Ensure the safety of residents.
  • Conducted housekeeping activities to maintain cleanliness and organization in living spaces. Cooking, preparing, and serving balanced meals tailored to individual dietary requirements.
  • Assisted with medication administration and documentation.
  • Communicate effectively with other members of the healthcare team.
  • Monitoring vital signs, including blood pressure, temperature, and pulse rate.
  • Apply appropriate techniques when dealing with challenging behaviors.
  • Transported clients to medical appointments or additional errands.
  • Monitored client's well-being, safety, and comfort under physician direction.
  • Applied clean dressings, stockings, or support bandages under the direction of nurse or physician.
  • Proper use of medical equipment, such as the Hoyer lift, when transferring bed-bound residents.
  • Ensuring proper wound cleaning for residents, and changing pads when drainage occurs.
  • Repositioning bed-bound residents to prevent pressure sores, and making sure undergarments are clean and dry. Empty catheter bag.
  • Built a strong and trusting rapport with residents and loved ones.
  • Obtained sources of entertainment for residents to provide full, enjoyable daily activities.

Direct Care Staff

AMI Healthcare Services
Reno, NV
06.2008 - 07.2009
  • Promoted client rights while adhering to applicable laws, regulations, and ethical standards.
  • Adhered to professional standards, house policies, and procedures.
  • Provided direct care to individuals with intellectual and developmental disabilities,
  • Provided personal care to residents' ADLs, such as bathing, dressing, grooming, eating, and using the toilet.
  • Performed housekeeping tasks, such as changing linens and cleaning rooms.
  • Transported clients to medical appointments or other destinations as needed.
  • Assisted with medication administration and documentation.
  • Promoted a positive environment that respects the dignity of residents and clients.
  • Participated in training programs as required by state licensing regulations.
  • Developed individualized plans of care to address each client's needs.
  • Monitor changes in physical or mental condition, and report to the Administrator.
  • Entertained or read aloud to patients to improve mental health and alertness.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Maintained clean and well-organized environment for client happiness and safety. maintaining good personal hygiene.
  • Built a strong and trusting rapport with clients and loved ones.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Maintained detailed records of services performed on clients.
  • Safekeeping the residents' files along with other confidential documents.

Education

Some College (No Degree) - Computer Studies

Technological Institute of The Philippines
Manila

Bay Area C

Skills

  • Personal care
  • Nursing assistant
  • Client documentation
  • Team collaboration
  • Health and safety
  • Social engagement
  • Crisis intervention
  • Time management
  • Effective communication
  • Resident engagement
  • Medical records management
  • First aid and CPR
  • Customer service
  • Client advocacy

Timeline

Retail Stock Associate/Sales Assistant

John Varvatos
07.2021 - 07.2022

Resident Assistant

Kisco senior living
05.2021 - Current

Sushi Chef

Sushi One
04.2016 - 11.2019

Direct Care Staff

Bethel Gardens
03.2012 - 05.2016

Direct Care Staff

AMI Healthcare Services
06.2008 - 07.2009

Some College (No Degree) - Computer Studies

Technological Institute of The Philippines

Bay Area C

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